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https://issues.apache.org/jira/browse/GUACAMOLE-1699?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17618997#comment-17618997
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Mike Jumper commented on GUACAMOLE-1699:
----------------------------------------

FYI [~rysinal] (and anyone finding this issue) - An error message mentioning 
"severity" and "facility" like:

{code}
Problem connecting device 0 (Guacamole Filesystem): severity=0x3, c=0x0, n=0x0, 
facility=0x0, code=0x1
{code}

is guacd logging an error that it's received _from the RDP server_. The 
"severity", "facility", etc. are the components of a Windows error code that 
guacd received from the RDP server which it is breaking down for reference. You 
need to check your RDP server to see why it's denying usage of drive 
redirection. If Windows, check the event log and/or your GPOs. The issue is not 
on the Guacamole side.

> rdp drive error: Problem connecting device 0 (Guacamole Filesystem)
> -------------------------------------------------------------------
>
>                 Key: GUACAMOLE-1699
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-1699
>             Project: Guacamole
>          Issue Type: Bug
>          Components: RDP
>    Affects Versions: 1.4.0
>            Reporter: rysinal
>            Priority: Major
>         Attachments: guacd.debug.log
>
>
> Hi
> I enabled guacmole virtual disk function in device redirection, but I 
> couldn't see the shared disk on my remote computer, I found an error in the 
> log of the guacd container, and the attachment area is my complete log
> {code:java}
> guacd[215214]: INFO:    RDPDR user logged on
> guacd[215214]: DEBUG:   Registered device 0 (Guacamole Filesystem)
> guacd[215214]: DEBUG:   All supported devices sent.
> guacd[215214]: ERROR:   Problem connecting device 0 (Guacamole Filesystem): 
> severity=0x3, c=0x0, n=0x0, facility=0x0, code=0x1
> guacd[215214]: DEBUG:   generalFlags (0x0000001E) {
> guacd[215214]: DEBUG:           CB_USE_LONG_FORMAT_NAMES
> guacd[215214]: DEBUG:           CB_STREAM_FILECLIP_ENABLED
> guacd[215214]: DEBUG:           CB_FILECLIP_NO_FILE_PATHS
> guacd[215214]: DEBUG:           CB_CAN_LOCK_CLIPDATA
> guacd[215214]: DEBUG:   } {code}



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