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https://issues.apache.org/jira/browse/FLINK-10217?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16592615#comment-16592615
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Thomas Weise commented on FLINK-10217:
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Slack was discussed as an option but there wasn't consensus:
[https://lists.apache.org/thread.html/5c7f119d91f10290740ae0e4efcdef7678bf10cd0644ce2c2f4e81e8@%3Cdev.flink.apache.org%3E]
I would suggest to remove the IRC mention from the website.
> use Slack for user support and questions
> ----------------------------------------
>
> Key: FLINK-10217
> URL: https://issues.apache.org/jira/browse/FLINK-10217
> Project: Flink
> Issue Type: Task
> Components: Project Website
> Reporter: Nicos Maris
> Priority: Critical
>
> h2. Current status
> For user support and questions, users are instructed to subscribe to
> u...@flink.apache.org but there are users like me who enjoy using also a chat
> channel. However, the instructions to do so are not clear and the IRC
> activity is low and it is definitely [not indicative of the project's
> activity|https://issues.apache.org/jira/browse/FLINK-3862?focusedCommentId=16152376&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-16152376].
> The [website|https://flink.apache.org/community.html] mentions that "If you
> want to talk with the Flink committers and users in a chat, there is an [IRC
> channel|https://flink.apache.org/community.html#irc].";
> h2. Option 1: Use Slack
> An example of an Apache project that using
> [Slack|https://tedium.co/2017/10/17/irc-vs-slack-chat-history] is:
> http://mesos.apache.org/community
> I can assist on setting it up if at least one expert joins from the very
> beginning.
> h2. Option 2: Keep using IRC and document it
> Add the [missing
> section|https://github.com/apache/flink-web/blob/master/community.md#irc] at
> the website along with instructions for people who have never used IRC.
> h2. Option 3: Use only the mailing list
> Use only u...@flink.apache.org for user support and questions and do not
> mention IRC at the website.
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