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https://issues.apache.org/jira/browse/CLOUDSTACK-9575?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=15882794#comment-15882794
]
Mani Prashanth Varma Manthena commented on CLOUDSTACK-9575:
-----------------------------------------------------------
Here are the possible fixes for this issue:
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1006232
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2127554
> ACS 4.9 + VMware/ESXi 6.0: Sometimes VRs are failing to fully come up into
> running state
> ----------------------------------------------------------------------------------------
>
> Key: CLOUDSTACK-9575
> URL: https://issues.apache.org/jira/browse/CLOUDSTACK-9575
> Project: CloudStack
> Issue Type: Bug
> Security Level: Public(Anyone can view this level - this is the
> default.)
> Components: Management Server, VMware
> Affects Versions: 4.9.0
> Reporter: Mani Prashanth Varma Manthena
> Priority: Critical
> Labels: vmware
> Attachments: hostd.log, management-server.log.zip
>
>
> Here is the exception in the cloudstack-management server log:
> {noformat}
> 2016-10-21 07:33:53,361 WARN [c.c.n.v.VpcManagerImpl]
> (API-Job-Executor-62:ctx-749d66c8 job-102 ctx-25e96d70) (logid:502d5b39)
> Failed to start vpc [VPC [9-nuageVpcWithoutStaticNatNetACL] due to
> com.cloud.exception.AgentUnavailableException: Resource [Host:3] is
> unreachable: Host 3: Unable to start instance due to Unable to start
> VM:bd09d7ab-81f1-4053-a838-869d108cb827 due to error in finalizeStart, not
> retrying
> at
> com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:1120)
> at
> com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:4592)
> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> at
> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
> at
> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
> at java.lang.reflect.Method.invoke(Method.java:606)
> at
> com.cloud.vm.VmWorkJobHandlerProxy.handleVmWorkJob(VmWorkJobHandlerProxy.java:107)
> at
> com.cloud.vm.VirtualMachineManagerImpl.handleVmWorkJob(VirtualMachineManagerImpl.java:4753)
> at
> com.cloud.vm.VmWorkJobDispatcher.runJob(VmWorkJobDispatcher.java:102)
> at
> org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:554)
> at
> org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49)
> at
> org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56)
> at
> org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103)
> at
> org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53)
> at
> org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46)
> at
> org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:502)
> at
> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
> at java.util.concurrent.FutureTask.run(FutureTask.java:262)
> at
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
> at
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
> at java.lang.Thread.run(Thread.java:745)
> Caused by: com.cloud.utils.exception.ExecutionException: Unable to start
> VM:bd09d7ab-81f1-4053-a838-869d108cb827 due to error in finalizeStart, not
> retrying
> at
> com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:1084)
> at
> com.cloud.vm.VirtualMachineManagerImpl.orchestrateStart(VirtualMachineManagerImpl.java:4592)
> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> ... 18 more
> 2016-10-21 07:33:53,362 DEBUG [c.c.n.v.VpcManagerImpl]
> (API-Job-Executor-62:ctx-749d66c8 job-102 ctx-25e96d70) (logid:502d5b39)
> Destroying vpc [VPC [9-nuageVpcWithoutStaticNatNetACL] that failed to start
> 2016-10-21 07:33:53,362 DEBUG [c.c.n.v.VpcManagerImpl]
> (API-Job-Executor-62:ctx-749d66c8 job-102 ctx-25e96d70) (logid:502d5b39)
> Destroying vpc [VPC [9-nuageVpcWithoutStaticNatNetACL]
> 2016-10-21 07:33:53,363 DEBUG [c.c.n.v.VpcManagerImpl]
> (API-Job-Executor-62:ctx-749d66c8 job-102 ctx-25e96d70) (logid:502d5b39)
> Updating VPC [VPC [9-nuageVpcWithoutStaticNatNetACL] with state Inactive as a
> part of vpc delete
> 2016-10-21 07:33:53,373 DEBUG [c.c.n.v.VpcManagerImpl]
> (API-Job-Executor-62:ctx-749d66c8 job-102 ctx-25e96d70) (logid:502d5b39)
> Shutting down vpc [VPC [9-nuageVpcWithoutStaticNatNetACL]
> 2016-10-21 07:33:53,376 DEBUG [c.c.n.r.NetworkHelperImpl]
> (API-Job-Executor-62:ctx-749d66c8 job-102 ctx-25e96d70) (logid:502d5b39)
> Attempting to destroy router 13
> {noformat}
> Note: We are hitting this issue 1 out of three times in our regressions.
> Here are the failures on the ESXi 6.0 host:
> {noformat}
> 2016-10-25T05:54:12.964Z error hostd[2B981B70] [Originator@6876 sub=Hbrsvc]
> Failed to retrieve VM config (id=7)
>
> 2016-10-25T05:54:12.964Z error hostd[2B981B70] [Originator@6876 sub=Hbrsvc]
> Replicator: VmReconfig failed to retrieve replication config for VM 7,
> ignoring: vim.fault.ReplicationVmConfigFault
> 2016-10-25T05:54:12.996Z warning hostd[2BB81B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx
> opID=76510a94-ea-f9-04a0 user=vpxuser:VSPHERE.LOCAL\Administrator]
> CannotRetrieveCorefiles: VM is in an invalid state
> 2016-10-25T05:54:13.022Z info hostd[2BB81B70] [Originator@6876 sub=Libs
> opID=76510a94-ea-f9-04a0 user=vpxuser:VSPHERE.LOCAL\Administrator] Error
> getting extended config name from config file.
> 2016-10-25T05:54:13.022Z info hostd[2BB81B70] [Originator@6876 sub=Libs
> opID=76510a94-ea-f9-04a0 user=vpxuser:VSPHERE.LOCAL\Administrator] Error
> getting extended config file path.
> 2016-10-25T05:54:55.764Z info hostd[2BC85B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx
> opID=HB-SpecSync-host-3855@93-2beb0d5-87-06ad user=vpxuser] State Transition
> (VM_STATE_ON -> VM_STATE_RECONFIGURING)
> 2016-10-25T05:54:55.765Z info hostd[2BC85B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx
> opID=HB-SpecSync-host-3855@93-2beb0d5-87-06ad user=vpxuser] State Transition
> (VM_STATE_RECONFIGURING -> VM_STATE_ON)
> 2016-10-25T05:54:55.766Z info hostd[2BBC2B70] [Originator@6876
> sub=Guestsvc.GuestFileTransferImpl] Entered VmPowerStateListener
>
> 2016-10-25T05:54:55.766Z info hostd[2BBC2B70] [Originator@6876
> sub=Guestsvc.GuestFileTransferImpl] VmPowerStateListener succeeded
>
> 2016-10-25T05:54:55.766Z info hostd[2BBC2B70] [Originator@6876 sub=Hbrsvc]
> Replicator: powerstate change VM: 7 Old: 1 New: 1
>
> 2016-10-25T05:54:55.766Z info hostd[2BC85B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx
> opID=HB-SpecSync-host-3855@93-2beb0d5-87-06ad user=vpxuser] Send config
> update invoked
> 2016-10-25T05:54:55.783Z info hostd[2BC85B70] [Originator@6876
> sub=Vimsvc.TaskManager opID=HB-SpecSync-host-3855@93-2beb0d5-87-06ad
> user=vpxuser] Task Completed :
> haTask-ha-root-pool-vim.ResourcePool.updateChildResourceConfiguration-1928
> Status success
> 2016-10-25T05:54:58.330Z info hostd[2A59FB70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> 2016-10-25T05:54:58.366Z info hostd[2A59FB70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> 2016-10-25T05:54:58.385Z info hostd[2A59FB70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> 2016-10-25T05:54:58.438Z info hostd[2A59FB70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Tools
> manifest version status changed from guestToolsNotInstalled to
> guestToolsUnmana
> 2016-10-25T05:54:58.447Z info hostd[2A59FB70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> 2016-10-25T05:54:58.469Z info hostd[2A59FB70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> 2016-10-25T05:54:58.492Z info hostd[2A59FB70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Tools
> manifest version status changed from guestToolsUnmanaged to
> guestToolsUnmanaged
> 2016-10-25T05:54:58.498Z info hostd[2A59FB70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> 2016-10-25T05:54:58.515Z info hostd[2A59FB70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Setting the
> tools properties cache.
> 2016-10-25T05:55:05.555Z info hostd[FFA02A70] [Originator@6876
> sub=Vimsvc.TaskManager opID=134074df-7f-06cc
> user=vpxuser:VSPHERE.LOCAL\vpxd-extension-57107a00-4014-11e6-85ca-90e2ba4b0016]
> Task Created : haTask-ha-host-vim.HostSystem.acquireCimServicesTicket-1943
> 2016-10-25T05:55:05.556Z info hostd[2BBC2B70] [Originator@6876
> sub=Vimsvc.TaskManager opID=134074df-7f-06cc
> user=vpxuser:VSPHERE.LOCAL\vpxd-extension-57107a00-4014-11e6-85ca-90e2ba4b0016]
> Task Completed : haTask-ha-host-vim.HostSystem.acquireCimServicesTicket-1943
> Status success
> 2016-10-25T05:55:05.780Z info hostd[2A59FB70] [Originator@6876
> sub=Vimsvc.TaskManager opID=HB-host-3855@531-609c8d99-79-06d3 user=vpxuser]
> Task Created : haTask--vim.OverheadService.downloadVMXConfig-1946
> 2016-10-25T05:55:05.781Z info hostd[2A59FB70] [Originator@6876
> sub=Vimsvc.TaskManager opID=HB-host-3855@531-609c8d99-79-06d3 user=vpxuser]
> Task Completed : haTask--vim.OverheadService.downloadVMXConfig-1946 Status
> success
> 2016-10-25T05:55:28.986Z info hostd[2BBC2B70] [Originator@6876
> sub=Vimsvc.TaskManager opID=358a7cd8-cf-06ea
> user=vpxuser:VSPHERE.LOCAL\Administrator] Task Created :
> haTask-7-vim.VirtualMachine.shutdownGuest-1957
> 2016-10-25T05:55:28.987Z info hostd[2BBC2B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx
> opID=358a7cd8-cf-06ea user=vpxuser:VSPHERE.LOCAL\Administrator] State
> Transition (VM_STATE_ON -> VM_STATE_SHUTTING_DOWN)
> 2016-10-25T05:55:28.987Z info hostd[2BBC2B70] [Originator@6876
> sub=Vimsvc.ha-eventmgr opID=358a7cd8-cf-06ea
> user=vpxuser:VSPHERE.LOCAL\Administrator] Event 496 : Guest OS shut down for
> r-7-VM on esxi-2.mvdcdev28.us.alcatel-lucent.com in ha-datacenter
> 2016-10-25T05:55:29.202Z info hostd[2BBC2B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx
> opID=358a7cd8-cf-06ea user=vpxuser:VSPHERE.LOCAL\Administrator] State
> Transition (VM_STATE_SHUTTING_DOWN -> VM_STATE_ON_SHUTTING_DOWN)
> 2016-10-25T05:55:29.203Z info hostd[2BBC2B70] [Originator@6876
> sub=Vimsvc.TaskManager opID=358a7cd8-cf-06ea
> user=vpxuser:VSPHERE.LOCAL\Administrator] Task Completed :
> haTask-7-vim.VirtualMachine.shutdownGuest-1957 Status success
> 2016-10-25T05:55:30.163Z info hostd[2BB81B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> 2016-10-25T05:55:30.182Z info hostd[2BB81B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> [LikewiseGetDomainJoinInfo:355] QueryInformation(): ERROR_FILE_NOT_FOUND
> (2/0):
>
> 2016-10-25T05:55:48.770Z info hostd[2A59FB70] [Originator@6876 sub=Hostsvc
> opID=6ea70743] VsanSystemVmkProvider : GetRuntimeInfo: Complete, runtime
> info: (vim.vsan.host.VsanRuntimeInfo) {
> --> accessGenNo = 0,
>
>
> --> }
>
>
> 2016-10-25T05:55:54.814Z info hostd[2B981B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> 2016-10-25T05:55:54.825Z info hostd[2C080B70] [Originator@6876
> sub=Vimsvc.ha-eventmgr] Event 497 : The dvPort 262 link was down in the
> vSphere Distributed Switch in ha-datacenter
> 2016-10-25T05:55:54.887Z warning hostd[FFA43B70] [Originator@6876 sub=Libs]
> VigorOnlineStatusCb: Failed to find RPC Request in pending list for sequence
> 0
> 2016-10-25T05:55:54.887Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> SOCKET 5 (44)
>
> 2016-10-25T05:55:54.887Z info hostd[FFA43B70] [Originator@6876 sub=Libs] recv
> detected client closed connection
>
> 2016-10-25T05:55:54.887Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> VigorTransportClientProcessError: Remote connection failure
>
> 2016-10-25T05:55:54.887Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> VigorTransportClientDrainRecv: draining read.
>
> 2016-10-25T05:55:54.887Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> SOCKET 5 (44)
>
> 2016-10-25T05:55:54.887Z info hostd[FFA43B70] [Originator@6876 sub=Libs] recv
> detected client closed connection
>
> 2016-10-25T05:55:54.887Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> VigorTransportClientProcessError: closing connection.
>
> 2016-10-25T05:55:54.887Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> VigorTransportClientManageConnection: connection closed.
>
> 2016-10-25T05:55:54.892Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> CnxAuthdProtoSecureConnect: Unencrypted connection, skipping thumbprint
> exchange.
> 2016-10-25T05:55:54.900Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> CnxConnectAuthd: Returning false because CnxAuthdProtoConnect failed
>
> 2016-10-25T05:55:54.900Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> Cnx_Connect: Returning false because CnxConnectAuthd failed
>
> 2016-10-25T05:55:54.900Z info hostd[FFA43B70] [Originator@6876
> sub=vm:Cnx_Connect: Error message: There is no VMware process running for
> config file /vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx]
> 2016-10-25T05:55:54.900Z warning hostd[FFA43B70] [Originator@6876
> sub=vm:VigorTransportClientManageConnection: Failed to re-connect to VM
> /vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx]
> 2016-10-25T05:55:54.902Z info hostd[FFA43B70] [Originator@6876 sub=Libs]
> VigorOnlineDisconnectCb: connection closed (is final).
>
> 2016-10-25T05:55:54.920Z info hostd[2B981B70] [Originator@6876 sub=Hostsvc]
> Lookupvm: Cartel ID not set for VM 7
>
> 2016-10-25T05:55:54.920Z warning hostd[2B981B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Unable to get
> resource settings for a powered on VM
> 2016-10-25T05:55:54.920Z info hostd[2B981B70] [Originator@6876 sub=Hostsvc]
> Lookupvm: Cartel ID not set for VM 7
>
> 2016-10-25T05:55:54.931Z info hostd[2B981B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Send config
> update invoked
> 2016-10-25T05:55:54.952Z info hostd[2B981B70] [Originator@6876 sub=Hostsvc]
> Lookupvm: Cartel ID not set for VM 7
>
> 2016-10-25T05:55:54.952Z warning hostd[2B981B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Unable to get
> resource settings for a powered on VM
> 2016-10-25T05:55:54.952Z info hostd[2B981B70] [Originator@6876 sub=Hostsvc]
> Lookupvm: Cartel ID not set for VM 7
>
> 2016-10-25T05:55:54.962Z info hostd[2B981B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] State
> Transition (VM_STATE_ON_SHUTTING_DOWN -> VM_STATE_OFF)
> 2016-10-25T05:55:54.963Z info hostd[2A59FB70] [Originator@6876
> sub=Guestsvc.GuestFileTransferImpl] Entered VmPowerStateListener
>
> 2016-10-25T05:55:54.963Z info hostd[2A59FB70] [Originator@6876
> sub=Guestsvc.GuestFileTransferImpl] VmPowerStateListener succeeded
>
> 2016-10-25T05:55:54.963Z info hostd[2A59FB70] [Originator@6876 sub=Hbrsvc]
> Replicator: powerstate change VM: 7 Old: 1 New: 0
>
> 2016-10-25T05:55:54.963Z info hostd[2A59FB70] [Originator@6876 sub=Hbrsvc]
> Replicator: Poweroff for VM: (id=7)
>
> 2016-10-25T05:55:54.963Z warning hostd[2B981B70] [Originator@6876
> sub=Vmsvc.vm:/vmfs/volumes/469adbc4-fd0b07aa/r-7-VM/r-7-VM.vmx] Failed to
> find activation record, event user unknown.
> 2016-10-25T05:55:54.964Z info hostd[2B981B70] [Originator@6876
> sub=Vimsvc.ha-eventmgr] Event 498 : r-7-VM on
> esxi-2.mvdcdev28.us.alcatel-lucent.com in ha-datacenter is powered off
> {noformat}
> Workaround: Redo/retry the operation that brings up the VRs (e.g. create
> VPCs/networks, restart VPCs/networks with cleanup, etc.).
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