VoIP services often include features like presence indicators and instant 
messaging, enabling employees to see whether their colleagues are available, 
busy, or in a meeting. This reduces the frustration of missed calls or 
communication delays and allows teams to collaborate more efficiently. Presence 
indicators, paired with tools like chat, voice, and video, create a unified 
communications platform that brings all communication channels together in one 
place. This integration minimizes the need to switch between multiple apps or 
devices, improving workflow and collaboration within teams. These unified 
communications tools are especially beneficial for industries like customer 
service, sales, and project management, where seamless communication is 
essential https://onecloudnetworks.com/unified-communications/business-voip/ .
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