Richard, hi...
I suppose, no matter how many times the message "This version of PHP requires this pack of files from Microsoft" with a link to the files you are still going to get users complaining that their PHP doesn't work.
This is exactly why we just had this whole discussion. Making sure the new-to-us runtime is clearly marked 'beta' in some way, eg by making it available only via QA and putting CRT info (and what to do about it) on that page, will go a long long way to prevent those bogus bug reports flooding in.
- Steph
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