On Mon, July 23, 2007 10:43 am, Tim Starling wrote: > A suggestion: allow anyone to reopen bugs marked "no feedback". Also > allow anyone to switch a bug from "feedback" to "open".
I believe this idea has a great deal of merit, unless it has proven to be subject to abuse in the past or something. Conditional +1 fwiw :-) > * An admin couldn't be bothered to reproduce it themselves, so they I suspect that this is a gross over-simplification... Many reports I see that end up as "no feedback" don't have enough info that I think anybody could reproduce it. > Sometimes other people watching the bug will immediately reproduce it > with the snapshot and report their findings, If you have specific examples of reproducible bugs that aren't marked bogus, I'm sure somebody would love to take a look at them and fix them. It's the irreproducible ones that nobody wants to deal with :-) If they're marked bogus, it often means user-misunderstanding, which sometimes is multiple users misunderstanding which... Well, that's kinda how come it gets marked bogus, eh?... > but that doesn't stopped > the bug being closed "no feedback". Sometimes someone will find the > bug > and reproduce it months later, but there is no procedure in place to > have the bug reopened. There aren't even any relevant contact details > available to draw the attention of admins to the bug that needs > reopening. Short Term Solution: Write a NEW better bug report, complete with a simple reproduce case, clearly demonstrating the bug, and provide a link back to the old bug in the bug body, requesting that any bug fix also get posted to the old bug as well. I've had very very very good results with this in the past. I have also been guilty of submitting bad bug reports due to my inability to actually conjure up a good report, figuring a bad bug report is better than no report at all. Well, sometimes anyway :-) Let's face it: Debugging is hard work. :-) It's hard to generate a good bug report, and even harder to make sense of or do something useful with a bad/incomplete bug report. -- Some people have a "gift" link here. Know what I want? I want you to buy a CD from some indie artist. http://cdbaby.com/browse/from/lynch Yeah, I get a buck. So? -- PHP Internals - PHP Runtime Development Mailing List To unsubscribe, visit: http://www.php.net/unsub.php
