Yes, Mr. Garg. Thank you.
Saroj Kasaju On Fri, May 8, 2026 at 4:50 AM J.M. Garg <[email protected]> wrote: > I just checked. It seems to be working. > > With regards, > J.M.Garg, > https://efloraofindia.com/ > > On Thu, 7 May, 2026, 10:16 am Saroj Kasaju, <[email protected]> wrote: > >> Again the same problem. >> >> Thank you. >> >> Saroj Kasaju >> >> >> On Wed, May 6, 2026 at 9:29 PM Saroj Kasaju <[email protected]> >> wrote: >> >>> Yes Mr. Garg. >>> >>> Thank you. >>> >>> Saroj Kasaju >>> >>> >>> On Wed, May 6, 2026 at 8:44 PM J.M. Garg <[email protected]> wrote: >>> >>>> I just checked. It is opening. >>>> >>>> With regards, >>>> J.M.Garg, >>>> https://efloraofindia.com/ >>>> >>>> On Wed, 6 May, 2026, 2:24 pm Nancy Seby, <[email protected]> wrote: >>>> >>>>> Dear Mr. Kasaju and Mr. Garg, >>>>> >>>>> Here's what Claude (AI) says happened. The error is from a proxy >>>>> server that is placed before our website that failed. Should be a >>>>> temporary >>>>> problem. Can you please check with another device, another browser, or >>>>> incognito mode? Eitherways, it is good to report the problem to Lady Bird >>>>> Web Solutions, which Mr. Garg has done already. >>>>> >>>>> That's a *SiteLock TrueShield* error page. SiteLock is a security >>>>> service (a Web Application Firewall + reverse proxy) that sits in front of >>>>> flowersofindia.net. When you visit the site, your request actually >>>>> goes to a SiteLock proxy server first, which then fetches the page from >>>>> the >>>>> real origin server and passes it back to you. >>>>> *What "Error 20" means:* The SiteLock proxy tried to open a TCP >>>>> connection to the origin web server and didn't get a response in time — so >>>>> it gave up and showed this page to the visitor. It's specifically a >>>>> connection-level failure between SiteLock and the origin, not between the >>>>> visitor and SiteLock. >>>>> *Why it works for you but not for them:* >>>>> >>>>> - SiteLock has many proxy nodes around the world. Your visitor was >>>>> routed through proxy 107.154.231.251; you're almost certainly >>>>> being routed through a different one. If that one specific proxy >>>>> couldn't >>>>> reach the origin (network blip, route flap, brief origin overload), >>>>> only >>>>> people hitting that node would see the error. >>>>> - The IP 27.34.66.197 is in an APNIC-allocated range, so the >>>>> visitor is likely somewhere in Asia. Geographic routing means they hit >>>>> a >>>>> different edge node than you, and possibly a different path to the >>>>> origin. >>>>> - It's almost always *intermittent*. TCP timeouts are usually >>>>> transient — a few seconds or minutes later, the same person often gets >>>>> through fine. >>>>> - Less commonly, SiteLock's WAF may have flagged that visitor's IP >>>>> for some reason (rate limiting, reputation, etc.), though when that >>>>> happens >>>>> the error is usually phrased as "blocked" rather than a TCP timeout. >>>>> >>>>> *What to do:* >>>>> >>>>> 1. Try again in a few minutes — it usually resolves on its own. >>>>> 2. Try a different network (mobile data instead of Wi-Fi, or vice >>>>> versa) to get routed through a different proxy node. >>>>> 3. Clear browser cache or try an incognito window. >>>>> 4. If it persists for hours specifically for them, their ISP's IP >>>>> range may be having trouble reaching that particular SiteLock node — a >>>>> VPN >>>>> would confirm/work around it. >>>>> >>>>> >>>>> Thank you and warm regards >>>>> Nancy >>>>> >>>>> ------------------------------ >>>>> *From:* Saroj Kasaju <[email protected]> >>>>> *Sent:* Wednesday, May 06, 2026 13:43 >>>>> *To:* J.M. Garg <[email protected]> >>>>> *Cc:* Nancy Seby <[email protected]>; efloraindia < >>>>> [email protected]> >>>>> *Subject:* Re: Site >>>>> >>>>> NO yet functioning . >>>>> >>>>> Thank you. >>>>> >>>>> Saroj Kasaju >>>>> >>>>> >>>>> On Wed, May 6, 2026 at 1:36 PM J.M. Garg <[email protected]> wrote: >>>>> >>>>> Hi, Saroj ji, >>>>> It seems to be working now. >>>>> Still I have lodged a complaint before this. >>>>> >>>>> On Wed, 6 May 2026 at 12:41, Saroj Kasaju <[email protected]> >>>>> wrote: >>>>> >>>>> Hi Nancy, >>>>> >>>>> Can you please look into this matter ? >>>>> It just started. >>>>> >>>>> Thank you. >>>>> >>>>> Saroj Kasaju >>>>> >>>>> >>>>> >>>>> -- >>>>> With regards, >>>>> J.M.Garg, >>>>> https://efloraofindia.com/ >>>>> >>>>> -- You received this message because you are subscribed to the Google Groups "eFloraofIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion, visit https://groups.google.com/d/msgid/indiantreepix/CAEf%3DytTqRO_hN9KhqZ80%2Bhuja6Osei0oGu9joxuHdjeGp%2B9TCg%40mail.gmail.com.
