Quoting Arjen de Korte <arjen+ho...@de-korte.org>:

Citeren Maxime Pelletier <maxime.pellet...@educsa.org>:

Hi all,

In the process of configuring our server, we had to think about how to handle deleted messages. Basically, we found 4 ways:

 1. Move deleted messages to a given IMAP folder (usually called "trash")

 2. Mark messages as deleted but leave them in their folder

 3. Move deleted messages to "Virtual trash"

 4. Delete message permenantly

 Obviously, #4 is rarely a good option.

However, I searched the web and I couldn't find any advice to know which one I should use as the default setting, or even which one I should force/lock. The most interesting page I found was http://deflexion.com/2006/05/imap-way-of-deleting-message .

I understand what is the difference between #1 and #2, but I don't know which one is the best alternative.

Also, could you explain me the difference between #2 and #3? To configure Horde as per #2, I don't check the option saying to move deleted messages to a given folder. And for #3, I check the same option, but instead of selecting an IMAP folder(which would then be #1), I select "Virtual trash" from the drop down list. What I like about #3 is that it adds a shortcut to virtual trash in the top section of the left sidebar, in the same section of Inbox and Sent.

One of my biggest concern with that setting is the compatibility with other mail clients (phones, tablets, Thunderbird, other webmail, ...). I prefer to configure my server the same way most of them are configured.

 Thanks in advance if anyone can help me out with that

If you want to use ActiveSync, probably the only option is to use #1, since that's what is expected in the protocol. If not, it's a matter of taste and mostly depends on which clients your users are using right now. If you happen to use strict IMAP quota's, #2 & #3 might be preferred (since it won't require 'extra' space for deleted messages).

The latter is no longer an issue if using an IMAP server that supports the new MOVE command.

michael

___________________________________
Michael Slusarz [slus...@horde.org]

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