Thanks to everyone for their assistance with this issue. I've found the problem.
The problem was related to the address book. We had setup in the past a LDAP personal address book for our users to use. This queried a LDAP server that contained a directory of email addresses, names, etc. Sometime in the middle of last week, the connection between the web server that hosts the IMP client, and the ldap server started having problems. Now a connection isn't available at all. Users than experienced messages with images inline the body, taking 3+ minutes to load. This happened because IMP checks the senders from address when images are present to determine whether it should display them immediately or not without asking the user. Apparently, because the LDAP connection was broken, it was waiting to timeout until it displayed the message. David Gottschalk UTS Infrastructure Technology Services [EMAIL PROTECTED] -----Original Message----- From: Otto Stolz [mailto:[EMAIL PROTECTED] Sent: Monday, February 04, 2008 4:41 AM To: Gottschalk, David Cc: imp@lists.horde.org Subject: Re: Urgent: Embedded Images in HTML messages Hello David Gottschalk, you have asked: > It appears that anytime you attempt to load a email message in IMP > that contains a embedded HTML image, it takes 3+ mins to load the > email. It's interesting cause it never times out, but takes forever. > I know it has to be something with IMP. Reason being if I do a > manual IMAP session from the IMP server to the backend IMAP server > the same message will download immediately. ... > These are not images that are linked. > They are images that are insert directly into the email body. > Not images that are attached either. I cannot understand this claim, at all, because an e-mail message body can only contain one type of data: either plain text (which is normally the case), or HTML text, or perhaps even an image (which I have never seen), but not both. So, if you have an HTML text message, any images to be displayed with it must be either attached to the message or referred to via their respective URL. I guess that your problem occurs only with a particular, possibly malformed, message. Hence, you will have to provide a complete example (with all header lines, cf. <http://www.spamcop.net/fom-serve/cache/19.html>) of a message that causes that infinite loop. Meanwhile, I'll sent to you, privately, two examples from <http://www.systems.uni-konstanz.de/Otto/Vortrag/E-Mail/Kopfzeilen.html#M-Multi> (Subject: Unbeschreiblich wichtiger Termin), so you can test whether standard-conforming messages are displayed alright, with your Imp implementation. Good luck, Otto Stolz This e-mail message (including any attachments) is for the sole use of the intended recipient(s) and may contain confidential and privileged information. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message (including any attachments) is strictly prohibited. If you have received this message in error, please contact the sender by reply e-mail message and destroy all copies of the original message (including attachments). -- IMP mailing list - Join the hunt: http://horde.org/bounties/#imp Frequently Asked Questions: http://horde.org/faq/ To unsubscribe, mail: [EMAIL PROTECTED]