On 25/12/02 09:19 +0530, Raju Mathur thus thundered: > Nope, but IMO RT is a much better help-desk system. I've used it > quite a bit and it simply rocks. http://www.fsck.com/products/rt/ or > something.
I second that. RT is pretty comprehensive. Freshmeat folks have been using it for quite a while to resolve freshmeat listings. It is used by many commercial firms too. But I dont like the concept of putting up a trouble ticket for this resource. CD requests should be a needy-contacts-provider system isn't it? trouble ticketing is a providers-searches-for-the-needy system. Doesn't seem a workable solution for us humans. ;) i would rather suggest a system where Nishikant's member database is updated to add the following info for each member: 1. region of delhi where residence lies(east,west,north,south) 2. whether a person has a CD writer 3. The CDs at their disposal. We can then have a simple search on this data for whoever wants CDs, and then can contact the said person directly. This seems a more workable solution to me. - Sandip -- -------------------------------------------------------- Sandip Bhattacharya sandipb <@> bigfoot.com http://www.sandipb.net GPG/PGP: 0x08EB637C -------------------------------------------------------- ================================================ To unsubscribe, send email to [EMAIL PROTECTED] with unsubscribe in subject header. Check archives at http://www.mail-archive.com/ilugd%40wpaa.org
