On 22/11/02 21:59 +0530, Prithu Nath thus spake:
> Unfortunately this list brags of over 800 members but you will not get any
> qualified help from 99% of them.

Let us see, your last mail to the list was this:
-----------------------
Hi,

Can anyone on the list help me to get my virtual sites to run on my
intranet
?

 I am having some configuration problems with .conf

Prithu
-----------------------

The reason why Linux keeps getting a bad name is because people think
that they can keep getting help for "free" while they get to keep the
moronic attitude that plagues all Windoze users. They don't even
bother to understand how the Linux world works, sometimes even after
4-5 years of being in a list.

Nothing in this world is for free, the Linux world being no
exception. If you expect the so-called Linux "specialists" to give you
unqualified help, you are mistaken. 


1. All they ask from you is that when
   you make a request you atleast show that you have yourself made an
   effort to solve the problem yourself. Along with the problem tell
   us what you have tried, what error messages you have found, what is
   your configuration etc.
2. Even if you have done everything in (1), it can always be true that
   no one in the list knows how to help you out. They are not going to
   all mail their condolences to the list. You would simply not get
   any reply.
3. Even if there are people who can help you, they may be too busy to
   help you right now, or have not been checking mails for a few
   days. With the volume of mails that one gets from lists like
   this,when one comes back after a few days, he most probably simply
   deletes his past mail and concentrates on the ones he receives on
   that day. So repost your problem _once_ after a few days.
4. Politeness dictates that with any volunteer based service, if you
   do get help, thank the people. If you dont, accept the fact. Bad
   mouthing social services like this is in pathetic bad taste.

Mr. Suman Mukherjee, here made a real good effort to explain his
problem. Because of this he has a really good _chance_ of getting his
problem addressed by somebody over here. Remember it is a good
chance. If he doesn't, he should accept it. Remember again, this is a volunteer
effort. 

If you want prompt support everytime, consider getting commercial
help. It is not neccessarily costly. 

Many of us folks at Linux Delhi do realise that there is a genuine
need for people to get responsible support at a price. The problem
with such customers is getting in touch with the right people at the
right time. Some of us are working on that problem, and we hope we can
give you the answer in the coming few months. Till then, please play
along. Try and understand not only the technollogy that you are
getting into, but also the culture.

- Sandip

-- 
--------------------------------------------------------
Sandip Bhattacharya
sandipb <@> bigfoot.com
http://www.sandipb.net             GPG/PGP: 0x08EB637C
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