Hi everybody, My friend is working in an Organization and is managing close to around 1000 desktops (Windows) and some 40 servers (mix of UNIX, Solaris and Windows).
He asked me to let me know if there is any equivalent of Kaseya for managing his desktops especially. With Kaseya, they are performing the following things: (all the below mentioned things are being performed by Kaseya right now) 1. Help Desk & Ticketing System 2. Remote Installations 3. Patch Management 4. Base Level Auditing of Hardware, Software, Network 5. Auto Pilot Management 6. Remote Password Reset 7. VPN Support for clients 8. Disk Utilisation of the Clients 9. Network Utilisation All the above mentioned things, he is getting alerts through mail as well as SMS. He asked me if there is any software which is going to give the above things in Open Source. I looked at iTOP & OTRS ITSM http://www.combodo.com/-Features-.html & http://www.otrs.com/en/software/otrs-itsm/features/ But not all the features are available and would like to know from others who might be using different software which is identical or better than Kaseya. Waiting for your inputs -- With Best Regards* TSS Ravi Kumar * _______________________________________________ ILUGC Mailing List: http://www.ae.iitm.ac.in/mailman/listinfo/ilugc ILUGC Mailing List Guidelines: http://ilugc.in/mailinglist-guidelines
