There are L1, L2 , L3 and L4 levels of support. On Thu, Oct 18, 2012 at 5:24 PM, abhishek gangwar < [email protected]> wrote:
> Those are the four tiers of support offered by IT technicians. Each level > having more experience and education with computers. Some IT departments > have less tiers, but generally there are four. (The L would be for Level.) > It could generally apply to any form of technical support. > > Any problem first come to L1, if can not be solved then goes to L2 and so > on. > > So basically L3 is solving major issues. > > > > > > On Thu, Oct 18, 2012 at 5:00 PM, Girish Venkatachalam < > [email protected]> wrote: > >> On Thu, Oct 18, 2012 at 4:21 PM, V.V.Murali Mohan >> <[email protected]> wrote: >> > Hi, >> > >> > What are the roles & responsibilities and daily activities of Linux L3 >> engineer? >> > >> > -- >> > V.V.Murali Mohan >> >> What is L3? I know L3 as in IP layer? >> >> -Girish >> >> >> -- >> Gayatri Hitech >> http://gayatri-hitech.com >> _______________________________________________ >> ILUGC Mailing List: >> http://www.ae.iitm.ac.in/mailman/listinfo/ilugc >> > > _______________________________________________ ILUGC Mailing List: http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
