Wes,

I think everyone on the IAOC was surprised when we first heard that the meeting 
hotel insisted that people can only use fax or email to send in their 
reservations.  We tried to get the hotel to change this, but they would not 
budge.  This included their rejection of accepting reservations by phone.

Other nearby hotels were much more expensive, so this reservation method was 
reluctantly accepted.

You are, of course, free to book online but when I checked earlier today the 
rates were higher even without breakfast included  (but the cancelation policy 
less was severe).  Your tradeoff.  In this venue, the IETF will receive credit 
for your stay if you book on line (or through your corporate travel department).

It also most goes with out saying that there are also many other hotels in 
Paris at lower and higher rates.

Bob





On Jan 3, 2012, at 8:52 AM, George, Wes wrote:

> Happy New Year, it's time for our triannual hotel complaint thread.
> I hate to do it, but I think that there are people who haven't looked at this 
> yet, and I'm hoping that we can perhaps rectify it before the majority of 
> folks try to book:
> 
> "Instructions for making reservations at Hotel Concorde:
> Please fill out the reservations form and fax it directly to the hotel at: 
> +33 1 57 00 50 79 or email it to [email protected]"
> 
> It's 2012, but the IETF and this hotel chain expects us to book reservations 
> at the main conference hotel by (international) FAX or by *emailing* a form 
> which includes a credit card number so that the hotel can hold the room and 
> implement its relatively bizarre prepay/anti-cancellation policy.
> Would it be trolling to ask whether anyone verified that "cmasson" has 
> support for PGP encrypted-email and a proper method of securely storing (and 
> then destroying after use) the several hundred credit card numbers they are 
> about to receive?
> 
> What person or rate code should we ask for when booking our rooms over the 
> phone? (hey if I'm going old school, I'm doing it all the way!) Though, given 
> the above, I'm relatively worried that my credit card number will simply end 
> up on an unprotected spreadsheet on a PC somewhere in their office even if I 
> call to book.
> 
> More practically, the hotel blocks at the primary hotel typically fill up 
> quite fast once registration is opened, especially since the overflow hotel 
> is actually more expensive than the primary. Does the hotel fax/call us back 
> to tell us that they have no more rooms available for our requested dates, or 
> is the block open-ended such that they will keep selling rooms in it until 
> the cutoff regardless of the number?
> 
> Evidently "ability to book group rate rooms online" is something that should 
> be added to our list of hotel requirements. I'm stunned that it's not there 
> already.
> 
> Wes George
> 
> 
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