Kalau dari artikel karena sedang upgrade trus belum selesai proses nya, baterai habis. Ya wajar ga bisa nyala lagi
On Sat, Jun 1, 2019, 11:12 Herry SW <[email protected]> wrote: > Kok bisa begini ya? Kalau dialami 1-2 konsumen sih masih masuk akal. > > > https://www.theepochtimes.com/scores-of-hong-kongers-report-that-their-huawei-smartphones-have-abruptly-died_2944367.html?fbclid=IwAR1u25tIiX6iiu_0xxMQHRzMq7IJtxfjx24dJuQ9JZ5L7h_SdmIVjz4s8tg > > Locals in Hong Kong say their Huawei Mate 9, Mate 10, and other models > of the Chinese tech giant’s smartphones have recently malfunctioned, > suddenly shutting off and becoming unusable. The company said it did not > have an immediate solution; customers could reinstall the phones’ > system—but that would delete all the phone’s data. > > Hundreds of Huawei smartphone owners expressed that they were dismayed > at having to give up photos and videos that they took. Some of them > said: “I won’t use Huawei anymore.” > > Crowded Huawei Service Center > On the early morning of May 29, the Huawei service center in the Mong > Kok neighborhood of Hong Kong had about 30 customers waiting in line, > seeking to repair their dead smartphones, according to a report by local > newspaper Apple Daily. > > By 5 p.m., the service center was still full of people. More than 10 > customers were waiting to repair their Huawei smartphones, who said > their phones had died in the morning. > > A customer Mr. Lam told Hong Kong Oriental Daily that during late night > on May 28, the screen of his Huawei smartphone turned white. Then, the > phone could not turn on again. So he went to the service center for help. > > Lam said that the service center spent two hours to repair his phone. > While his phone did start working again, all his photos and documents > disappeared. > > “I won’t use Huawei [phone] anymore,” Lam said. > > A clerk at the service center said that Lam’s phone died as it was > upgrading the system. The service center had to reinstall the operating > system, which would wipe all of the user data. > > Ms. Kwok, who owns a Huawei Mate 10, told local media Hong Kong 01 on > May 29 that she bought her phone in March 2018. At 7 a.m. on May 29, she > found that her phone was stuck in the middle of a system update. The > phone’s screen was still lit, until the phone ran out of battery at > night. > > After she recharged her phone, it could not start up anymore, and the > screen was all white. > > “I use my phone to contact my customers for work. Today I couldn’t work > because my phone died,” Kwok said. She hoped that the service center > could keep the files and photos saved in her phone that are very > important to her. > > Mr. Lau has a Huawei Mate 9. He told Apple Daily on May 29: “When I > turned my Huawei phone on this morning, it showed that it was upgrading > the operating system automatically, as well as a music app. Then the > phone stopped in the middle of updating and couldn’t even be turned > off.” > > Huawei’s Solution > The Huawei service center in Mong Kok said most of the malfunctioning > smartphones encountered trouble while upgrading the operating system. So > far the reason is unclear. > > The service center proposed that customers completely reinstall the > operating system which would need one to two hours. The phone can be > used immediately after the reinstallation, but it would wipe out all the > data, including contacts list, emails, photos, videos, music, and so on. > > Ms. Wong, another Huawei customer with a malfunctioning phone, said she > could not accept this solution because she saved many of her late > mother’s photos and videos on the phone. > > “They couldn’t answer anything. They are in chaos. Maybe they didn’t > receive an instruction [from Huawei],” Wong said. > > Eventually, the Huawei service center agreed to help Wong copy the > documents out, but the center would need several days to finish this > task, which means Wong would not be able to use her phone for a while. > Only Huawei > > So far, Huawei smartphones are the only devices with an Android system > that have died while updating the operating system. > > Francis Fong, honorary president of Hong Kong Information Technology > Federation, told Apple Daily that it is very unusual for different > models from the same brand to malfunction collectively. > > Fong said although Google recently announced that it would suspend some > of its business with Huawei, the ban has not started. “I don’t think > this accident has any relation with Google,” Fong said. > > Earlier this month, U.S. Commerce Department added Huawei its 70 > affiliates to a trade blacklist, effectively banning it from doing > business with U.S. companies. Google was among a list of tech providers > and chipmakers that announced it would suspend business with Huawei in > order to comply with the new regulation. > > Fong suggested that all Huawei smartphone users should not update the > operating system for now, and turn off automatic updates. > > Huawei responded to several Hong Kong media saying that it is aware of > the situation and would need time to do an investigation and evaluation. > > Since the export ban was announced, mobile carriers from the UK, Japan, > Taiwan, and other countries have dropped Huawei phones from their lineup, > owing to concerns that the U.S. restrictions would affect the phones’ > maintenance. > > > > Salam, > > > Herry SW > -- > Maaf, saya tidak melayani konsultasi via SMS dan WhatsApp. > Jalur konsultasi: blog Ponselmu.com dan Twitter @herrysw > > -- > =========== > Yuk install #MyXL Apps untuk Cek Kuota & Beli Paket XL > https://play.google.com/store/apps/details?id=com.apps.MyXL > > ---------------------- > Kontak Admin, Twitter @agushamonangan > ----------------------- > FB Groups : https://www.facebook.com/groups/android.or.id > > Aturan Umum ID-ANDROID >> goo.gl/mL1mBT > > ========== > --- > Anda menerima pesan ini karena Anda berlangganan grup "[id-android] > Indonesian Android Community" dari Google Grup. > Untuk berhenti berlangganan dan berhenti menerima email dari grup ini, > kirim email ke [email protected]. > Kunjungi grup ini di https://groups.google.com/group/id-android. > Untuk melihat diskusi ini di web, kunjungi > https://groups.google.com/d/msgid/id-android/20190601111239.DCAE.E4008AD3%40hsw9900.com > . > -- =========== Yuk install #MyXL Apps untuk Cek Kuota & Beli Paket XL https://play.google.com/store/apps/details?id=com.apps.MyXL ---------------------- Kontak Admin, Twitter @agushamonangan ----------------------- FB Groups : https://www.facebook.com/groups/android.or.id Aturan Umum ID-ANDROID >> goo.gl/mL1mBT ========== --- Anda menerima pesan ini karena Anda berlangganan grup "[id-android] Indonesian Android Community" dari Google Grup. Untuk berhenti berlangganan dan berhenti menerima email dari grup ini, kirim email ke [email protected]. Kunjungi grup ini di https://groups.google.com/group/id-android. Untuk melihat diskusi ini di web, kunjungi https://groups.google.com/d/msgid/id-android/CADgXV-qv36A%2BjY4RxF_njbg6t85MEAipSWowJ99oqC2XMQo6UQ%40mail.gmail.com.
