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"My Galaxy Note7 is working fine, can I continue using it?" As highlighted above, Samsung recommends not using the device any further. Further to that, the phone's warranty will not be applicable (which is logical considering the circumstances) and there will not be any software updates for the device. How to get your exchange or refund Starting on 26th October 2016, Galaxy Note7 customers can visit www.samsung.com/sg/note7exchange to select their preference for exchange or refund, and provide their details for a free home delivery. The free home delivery is offered whether the Galaxy Note7 customer chooses an exchange or a refund. Exchange customers can select their preferred color for the Galaxy S7 edge, subject to availability. Samsung Concierge customers who opt for an exchange will have their Samsung Concierge program transferred to the Galaxy S7 edge and those who opt for refund on their Galaxy Note7 will receive a refund of $38 for their Samsung Concierge. Customers will need to provide the following details when logging in to arrange for an exchange or a refund:- Full name as per bank account NRIC or FIN number Mobile contact Email address Home delivery address All Galaxy Note7 customers are required to back up their data using Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/), delete any data or other personal material stored in the device, and reset their device ahead of the home delivery. Customers will receive a cheque for the amount due to them, depending on their selection of the exchange or refund option, in exchange for the Galaxy Note7 device to be returned. Samsung's full FAQ on the Note7's exchange and refund matters at the time of reporting can be found here. For more information or further assistance, consumers can visit www.samsung.com/sg/note7exchange or call 1800-SAMSUNG (7267864). “We are deeply sorry for the disappointment and frustration the Galaxy Note7 issue may have caused our customers and partners. Our focus now is to reduce further inconvenience to our customers who have trusted and waited for the Galaxy Note7,” said Eugene Goh, Vice President, IT & Mobile, Samsung Electronics Singapore. 2016-10-14 16:23 GMT+07:00 sony djuana <[email protected]>: > samsung masih in close discussion sama telco & retail partners..... :-) > tukernya ambil slot yg paling akhir, sambil nunggu V20 atau > pixel...hehehehe... > > best regards, > > sony djuana > > > On Fri, Oct 14, 2016 at 5:07 PM, willy <[email protected]> wrote: >> >> as subject >> >> >> >> http://www.straitstimes.com/tech/samsung-offers-refund-or-exchange-to-galaxy-s7-edge-from-oct-26 >> >> >> >> >> http://www.samsung.com/sg/note7exchange/ >> >> >> sila click ke link di atas buat details refund/exchangenya >> >> -- >> =========== >> Install #MyTelkomsel Apps Terbaru dari Play Store >> https://play.google.com/store/apps/details?id=com.telkomsel.telkomselcm >> >> --------------------- >> Toko Headphone & Earphone Terlengkap dan Terbaru >> Kunjungi >> http://bassaudio.net >> ---------------------- >> Kontak Admin, Twitter @agushamonangan >> ----------------------- >> FB Groups : https://www.facebook.com/groups/android.or.id >> >> Aturan Umum ID-ANDROID >> goo.gl/mL1mBT >> >> ========== >> --- >> Anda menerima pesan ini karena Anda berlangganan grup "[id-android] >> Indonesian Android Community" dari Google Grup. >> Untuk berhenti berlangganan dan berhenti menerima email dari grup ini, >> kirim email ke [email protected]. >> Kunjungi grup ini di https://groups.google.com/group/id-android. > > > -- > =========== > Install #MyTelkomsel Apps Terbaru dari Play Store > https://play.google.com/store/apps/details?id=com.telkomsel.telkomselcm > > --------------------- > Toko Headphone & Earphone Terlengkap dan Terbaru > Kunjungi >> http://bassaudio.net > ---------------------- > Kontak Admin, Twitter @agushamonangan > ----------------------- > FB Groups : https://www.facebook.com/groups/android.or.id > > Aturan Umum ID-ANDROID >> goo.gl/mL1mBT > > ========== > --- > Anda menerima pesan ini karena berlangganan grup "[id-android] Indonesian > Android Community" di Google Grup. > Untuk berhenti berlangganan dan berhenti menerima email dari grup ini, kirim > email ke [email protected]. > Kunjungi grup ini di https://groups.google.com/group/id-android. -- =========== Install #MyTelkomsel Apps Terbaru dari Play Store https://play.google.com/store/apps/details?id=com.telkomsel.telkomselcm --------------------- Toko Headphone & Earphone Terlengkap dan Terbaru Kunjungi >> http://bassaudio.net ---------------------- Kontak Admin, Twitter @agushamonangan ----------------------- FB Groups : https://www.facebook.com/groups/android.or.id Aturan Umum ID-ANDROID >> goo.gl/mL1mBT ========== --- Anda menerima pesan ini karena Anda berlangganan grup "[id-android] Indonesian Android Community" dari Google Grup. Untuk berhenti berlangganan dan berhenti menerima email dari grup ini, kirim email ke [email protected]. Kunjungi grup ini di https://groups.google.com/group/id-android.
