Hello,
I have the following Notification template and apply it as below. This is
working, except if the service remains Warning or Critical - notifications
continue to be sent based on the service's check interval.
My understanding was that interval = 0 should disable such re-notifications,
but it seems to Critical -> Critical or Warning -> Warning checks are
considered hard state changes and notifications are sent (and re-sent).
Is this the intended behavior? Is there a way to disable the re-notifications
when the state is not changing? My intent is for Critical -> Critical or W->W
for an unacknowledged service should not trigger additional pages/notifications.
Removing the apply configuration below stops all notifications, so it does not
appear some other configuration is getting involved.
template Notification "Test Service Email Template" {
command = "Standard Email Service"
interval = 0
states = [ Critical, OK, Unknown, Warning ]
types = [
Acknowledgement,
Custom,
DowntimeEnd,
DowntimeRemoved,
DowntimeStart,
FlappingEnd,
FlappingStart,
Problem,
Recovery
]
}
apply Notification "Apply Email Services Lee Clemens" to Service {
import "Test Service Email Template"
interval = 0
assign where "Notify Lee Clemens" in host.groups
users = [ "Lee Clemens" ]
}
Thanks,
Lee Clemens
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