Have you tried contacting the vendor for assistance?

Since the type of printer can make things a challenge, you probably could get 
better assistance from the vendor.

Remember - the less details provided - the less helpful answers you will get.

Its broke will not help you get answers

How it is broke, what actions you have taken and what hardware is involved, 
will get you better answers.

So - What type of printer is being added to VPS?
 
What configuration has this been set up with in VPS?

Do you use any other printers like the one not working in VPS? Do they work?  
If yes, what is the difference in configuration

What is the configuration on the new printer?  Can anything print to it other 
than VPS?

Probably many more questions to come.  But I believe this might be something 
either VPS or the PRINTER HARDWARE support groups could help you with


Lizette


> -----Original Message-----
> From: IBM Mainframe Discussion List <[email protected]> On Behalf Of
> Jake Anderson
> Sent: Sunday, September 01, 2019 11:35 PM
> To: [email protected]
> Subject: Printer VPS
> 
> Hi
> 
> Cross posted
> 
> We have installed a new printer from hardware side . I have done all the
> mainframe part of adding the printer definitions.
> 
> The problem is when they initiate a print from Mainframe it gives a
> unreadable format while printing out .
> 
> Is it something within the printer has to be set ? As I don't see any value
> in mainframe in VPS which Influences the output format.
> 
> Any opinion or suggestions are appreciated.
> 
> 
> Jake
> 
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