Escalate. Have your boss tell the hardware vendor that he will not renew the contract if they are not willing to support the hardware.
-- Shmuel (Seymour J.) Metz http://mason.gmu.edu/~smetz3 ________________________________________ From: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> on behalf of Nightwatch RenBand <johnmattson...@gmail.com> Sent: Thursday, December 27, 2018 12:15 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: CFReport for old machine I am installing some new hardware on a FICON port, and I would like to be SURE which port on the FICON card (PCHID) corresponds to which CHPID in my IODF. So I know I plugged in the right one. I know that IBM usually provides a CFReport with a new install, and in the past I saved these carefully. And used them with IBM's CHIPID Mapping Tool. Now in the gig economy, I am in a shop with an old z9 and no CFReport. IBM Software says they cannot help. Our hardware support is not with IBM, so IBM will not even talk to me and our HW support provider says "Talk to IBM". Any suggestions here? ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
