My takeaway from the Shark Tank story is that sometimes you CANNOT guess what 
the person at other end of the line is actually typing. I've had a few similar 
conversations where I was blown away when I finally saw in SYSLOG what was 
being entered. It becomes a quagmire of misdirected presumption. When you think 
you know the problem, you focus manically on correcting the supposed error. 
Eventually it turns out to be a different error that you did not visualize.

Just yesterday I was in an online chat with my Help Desk, who told me not to 
worry about the mysterious 'cannery files' I had discovered on my laptop. I was 
reassured but mystified by the nature of cannery files. I learned later in the 
day that these files are actually called 'canary', as in canary in the coal 
mine. My response was that I had never encountered canned canaries, but I have 
reputation to uphold for trying anything once. 

.
.
J.O.Skip Robinson
Southern California Edison Company
Electric Dragon Team Paddler 
SHARE MVS Program Co-Manager
323-715-0595 Mobile
626-543-6132 Office ⇐=== NEW
[email protected]


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Paul Gilmartin
Sent: Wednesday, November 21, 2018 7:17 AM
To: [email protected]
Subject: (External):Re: So much for THAT excuse | Computerworld SHARK TANK

On 2018-11-20, at 11:26:22, Phil Smith III wrote:
> 
> I’ve also always been surprised that no *ix implementation ever bit 
> the bullet and tried to fix case sensitivity. Windows, of course, got 
> it right; alas, given the historical antipathy *ix folks have for 
> Windoze, I fear that’s all the more reason it will never get fixed…
>  
Your dislike of case sensitivity in *ix is obvious.  How do you feel about 
z/OS, which is equally case sensitive?  Would you support an RFE to make STOW, 
BLDL, DYNALLOC, Catalog Services, JCL, TSO, and the RTLs of various languages 
case insensitive?  (I'm  not volunteering to submit such an RFE.)

(BTW, what was the problem in the SHARK TANK article at the head of this 
thread?  I have no familiarity with CICS operations so I couldn't guess what 
the command should have been, nor what the naive operator was attempting to 
enter.  Was it a matter of case sensitivity?)



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