Thanks for the information about full access. Will have to find out where/when Changes occurred. Another challenge Grins. Best Regards, Doug
. On Sep 30, 2016, at 17:01, Karl S Huf <k...@ntrs.com> wrote: Yes if you have "Full" level of access. I typically select search by customer number, enter number, and select show all. If you don't have Full then you can only see your own. ________________________________________________________________________ _______ Karl S Huf | Senior Vice President | World Wide Technology 50 S LaSalle St, LQ-18, Chicago, IL 60603 | phone (312)630-6287 | k...@ntrs.com Please visit northerntrust.com CONFIDENTIALITY NOTICE: This communication is confidential, may be privileged and is meant only for the intended recipient. If you are not the intended recipient, please notify the sender ASAP and delete this message from your system. NTAC:3NS-20 P Please consider the environment before printing this e-mail. > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] > On Behalf Of Doug > Sent: Friday, September 30, 2016 9:47 AM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: Re: IBM Service Requests - sluggish at best? > > Just curious > I need to search PMR's for any created for my IBM customer number. > Does this option still exist? > I sure could not find it. > Doug > > . > > On Sep 30, 2016, at 07:45, Dyck, Lionel B. (TRA) <lionel.d...@va.gov> wrote: > > It's working for me now as well - must have been an anomaly or I'm just lucky > > > ------------------------------------------------------------------------ -- > Lionel B. Dyck (TRA Contractor) > Mainframe Systems Programmer > Enterprise Infrastructure Support (Station 200) (005OP6.3.10) VA OI&T Service > Delivery & Engineering > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] > On Behalf Of Richards, Robert B. > Sent: Friday, September 30, 2016 6:44 AM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: [EXTERNAL] Re: IBM Service Requests - sluggish at best? > > Lionel, > > I got right in, both in opening a new SR and in looking at existing ones. > > Bob > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] > On Behalf Of Dyck, Lionel B. (TRA) > Sent: Friday, September 30, 2016 7:33 AM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: IBM Service Requests - sluggish at best? > > Is anyone else experiencing slow to sluggish to dead IBM Service Request > access this morning? It has taken 2-5 minutes before a PMR will open :( > > > ------------------------------------------------------------------------ -- > Lionel B. Dyck (TRA Contractor) > Mainframe Systems Programmer > Enterprise Infrastructure Support (Station 200) (005OP6.3.10) VA OI&T Service > Delivery & Engineering > > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send email to > lists...@listserv.ua.edu with the message: INFO IBM-MAIN > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send email to > lists...@listserv.ua.edu with the message: INFO IBM-MAIN > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send email to > lists...@listserv.ua.edu with the message: INFO IBM-MAIN > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send email to > lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
