I wound up leaving a company in Atlanta that I had been with over 17 years when they announced we were under the Y2K force reduction plan. After Y2K was completed, 46 of us in the support area would be laid off. We had over 600yrs combined employment with the company. I chose to take a job I found with IBM.
The support was moved to the parent company in MSP. One of my jobs was making CICS updates for the programmers. That service level went from overnight to one week. There were a LOT of service levels messed with as well. What once took a phone call or a stop by a desk now took phone calls, forms and emails. Now that support, as well as the application development, has been moved offshore. Lots more folks lost their jobs. Turnaround times increased as expected. The biggest thing I have heard is that a PM at the company has to talk to a PM at the outsourcer to get anything changed. The PM at the outsourcer then relays the info to the developers. Coding is done, testing is done at the outsourcer, company reviews output and the process starts over for changes. Sad, sad, sad...... On 2/24/2016 9:38 AM, McCabe, Ron wrote: > We are also in the "research" stage of possibly Outsourcing our z platform so > I would also be interested in hearing the good or bad stories. I will be at > Share next week. > > Thanks, > Ron McCabe > Mutual of Enumclaw > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] On > Behalf Of Mark Wilson > Sent: Wednesday, February 24, 2016 2:31 AM > To: [email protected] > Subject: Outsourcing Stories Good or Bad! > > I am working with a client in Europe that is being requested by his senior > management team to look at outsourcing their IT systems, including their > system z platform. > > Would anyone be willing to share any war stories of their experiences with > Outsourcing good or bad? > > Offline from the list via email or for anyone attending Share in Texas > willing to have a coffee/beer and discuss face to face. > > Mark > > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send email to > [email protected] with the message: INFO IBM-MAIN > Confidentiality Notice: This e- mail and all attachments may contain > CONFIDENTIAL information and are meant solely for the intended recipient. It > may contain controlled, privileged, or proprietary information that is > protected under applicable law and shall not be disclosed to any unauthorized > third party. If you are not the intended recipient, you are hereby notified > that any unauthorized review, action, disclosure, distribution, or > reproduction of any information contained in this e- mail and any attachments > is strictly PROHIBITED. If you received this e- mail in error, please reply > to the sender immediately stating that this transmission was misdirected, and > delete or destroy all electronic and paper copies of this e-mail and > attachments without disclosing the contents. This e- mail does not grant or > assign rights of ownership in the proprietary subject matter herein, nor > shall it be construed as a joint venture, partnership, teaming agreement, or > any other formal business relationship. > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
