Agreed. I did an HR systems evaluation a few years back (why is a coder evaluating HR systems? Don't ask.) and all were big on "self-service," by which they meant if an employee, for example, wanted to know how many vacation days s/he had in the bank, s/he did not have to call HR, s/he just signed onto the HR system with a Web browser (and with "role-based authority" much lower than an HR person) and looked.
Today it would include logging in from a mobile device. Charles -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of David Crayford Sent: Wednesday, September 30, 2015 9:25 AM To: [email protected] Subject: Re: Self-service PC (was: "ageing mainframe") On 30/09/2015 10:20 PM, Paul Gilmartin wrote: > On Wed, 30 Sep 2015 03:37:23 -0500, Shane Ginnane wrote: >>> CentreLink is a 26,000 MIP customer >>> http://www.techworld.com.au/article/303153/centrelink_ups_it_reform_keeps_model_204_legacy_/?pp=2. >>> Phew, that's going to be a big blow for big blue when they move off. >> Nope. >> At that time (2009) Centrelink might (might ?) have been. It is now an >> amalgamation of Medibank and sundry others. Bigger and badder by large. >> > At the link I see the phrase "self-service PCs in offices." How does that > work? > What OS? My understanding is that Windows is a one-man dog. Today, in 2015, I think it means technologies like mobile where you can check-in at the airport using your phone. I book movie tickets on my phone and rock up at the cinema and just scan straight from my phone and pick up the tickets. No need for data input by a customer or operator. They want to do the same with welfare and medicare. There's already an app where you can scan a doctors bill and just ping it in without having to fill out forms or use a PC web based application which are also starting to look old hat. Everybody has mobile devices in their pockets and CIOs don't see mainframes as the platform of choice for the next generation systems which will ultimately reduce the cost of IT. Especially when IBM have got them over a barrel and can charge what they like because there is no competition. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
