>...and I was IBM and I had no clue how to find out what 
>module even had *issued* the message, much less what the 
>reason code meant.

I'm sorry that you had such a bad time while at IBM.

Long long ago the powers that be edicted that the books are for customers 
not for IBM. Therefore (to the extent that that was implemented) data of 
use only to IBM would not be in the books (and much highly useful 
information was removed). We did not agree, but we had no power to fight 
that.

To a large extent "which module issued an abend" is an internal piece of 
information that cannot help a customer, and that should be findable by 
IBM personnel (not by going through externally available books or through 
retain). 

John E expressed surprise that the information might not be in the books. 
I'm surprised that it is. I believe that it was removed for the course of 
several years and then some was put back (although perhaps I am thinking 
about information about issuers of messages rather than abends). 
Identifying in external books the issuer at the component level is 
reasonable (because that helps the customer identify which service 
organization to contact); identifying every potential module is not 
(because the service organization has access to that data).

Peter Relson
z/OS Core Technology Design

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