Some other questions
1) Do you have other customers with this exact configuration? If so, do they
get errors?
2) Were there any other IOS messages at the time? IOS050 IOS071 IEA480E
a) Any additional error messages for the Device? SCF, RDF EMC type
messages?
3) This basic error has to do with the IO going to and from the hardware (MF to
DASD and back).
4) What type of VMAX? What level of VMAX Enginuity code. Is it the same at
their shop and yours?
5) What level of z/OS are they running?
6) Did the z/OS Guest have the identical IO Gen for the customer?
If you do not have any supporting documents from your customer, it will be very
difficult to diagnosis this. You need LOGREC and SYSLOG and Output (JOBLOG at
least, but Joblog, Jesmsgs and JCL statements are best)
This may not be your issue. It could be your customer's issue. They will say
- we do not have this issue in our shop. BTDT. But if they cannot provide the
details, then it will be very hard to resolve.
Lizette
> -----Original Message-----
> From: IBM Mainframe Discussion List [mailto:[email protected]] On
> Behalf Of Lizette Koehler
> Sent: Friday, October 31, 2014 7:08 AM
> To: [email protected]
> Subject: Re: IOS000I CMD REJ E7
>
> Have you searched IBM website for IOS000I and CMD and E7? Did any of the
> entries help?
>
> What was the customer doing at the time of the IOS000I messages? Sorting,
> cobol
> pgm, etc?
>
> Did you capture LOGREC to see what the full entries for the device said?
>
> Did you engage EMC hardware on this?
>
> Note: When cross posting to multiple groups, it is helpful to start your
> posting off
> with CROSS POSTING TO x,y,z
>
>
>
> Lizette
>
>
> > -----Original Message-----
> > From: IBM Mainframe Discussion List [mailto:[email protected]]
> > On Behalf Of Veryl Ellis
> > Sent: Friday, October 31, 2014 6:00 AM
> > To: [email protected]
> > Subject: IOS000I CMD REJ E7
> >
> > *Problem description *
> >
> > I'm not sure if this should be directed to z/OS or z/VM.
> > Unfortunately,
> >
> > I cannot recreate this issue with my environment. This happened in a
> >
> > customer's environment while they were conducting a Disaster Recovery
> >
> > (DR) test in this facility.
> >
> > Scenario:
> >
> > z/OS running as guest under my z/VM 6.2. Customer is using EMC VMAX
> >
> > DASD and zHPF in their z/OS.
> >
> > Customer received following message many times which caused several
> >
> > jobs to ABEND.
> >
> > IOS000I 1E25,5A,CMD,E7,0E00,,00600001,PRD40A,KMBDSS90
> >
> > Again, this happened during a DR test and I can't recreate in my
> >
> > environment as I have no idea what they were doing in their system.
> >
> > I am asking has this type of failure scenario been reported or experienced?
> >
> > Is it possible PTFs need to be applied to z/OS or z/VM?
> >
> > It is my z/VM 6.2, but the customer's z/OS (which I assume is 1.13).
> >
> > Is it possible the EMC VMAX DASD needs some sort of microcode update?
> >
> >
> >
> > I know this is a long distance shot in the dark, but I figure it can't
> >
> > hurt to ask.
> >
> >
> >
> > Thanks,
> >
> >
> >
> > S. Veryl Ellis
> >
> > Sungard Availability Services
> >
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