Looking at software renewals, and I was asked about several. This stumped me.
I read the Getting Started Guide to Technical Support Services for IBM zSeries Software at http://www-935.ibm.com/services/us/its/pdf/swxcel.pdf. It is a whopping 2 paragraphs, and no detail. The description on IBM's web site under IBM Products and Services ( https://www-304.ibm.com/shop/americas/webapp/wcs/stores/servlet/default/CategoryDisplay?catalogId=-840&storeId=1&langId=-1&dualCurrId=73&categoryId=2364419&go= ) is just as useful. If all I have is z/OS on my hardware, what does Resolve provide me that my ServiceLink money does not? Cheers,,,Steve Steven F. Conway, CISSP Hosting Services Division, Cloud Technology and Hosting Office, AO-DTS-CTHO-HSD z/OS Systems Support Phone: 703-295-1926 Mobile: 703-402-2650 [email protected] ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
