Maybe they could simplify things and just include author (or at least
current owner) email addresses like they do on the redbooks. Take out
the complex communication system. Authors/owners who care (and I'm sure
most do) would probably be glad to get direct feedback to make their doc
better - like Eric implied.
On 5/23/2023 10:13 AM, Colin Paice wrote:
I send in marked up pdf files ! It saves time having to specify which line
you are talking about.
Their current online system only allows one comment per day on each page.
It takes more time to enter the data than than an email, where you can cut
and paste.
Can they get management to use the current ( email and online) systems for
themselves?
A wiki approach would be good.
Colin
On Tue, May 23, 2023, 18:42 Seymour J Metz <sme...@gmu.edu> wrote:
What are they smoking?
________________________________________
From: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> on behalf
of Charles Mills <charl...@mcn.org>
Sent: Monday, May 22, 2023 6:05 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Are you serious about wanting a better IBM doc RCF-type process?
For those who have not been following this discussion, IBM is on track to
remove the RCF process as we have known it for forty or so years. Customers
and ISVs will be limited to a Web pop-up “Was this helpful?” and if you
answer No, you will be able to briefly justify that answer. There is also
apparently now no path whatsoever for a customer to open a requirement
against IBM documentation.
We need a way to provide formatted suggestions for improvements,
clarifications or corrections to IBM manuals.
If you would like that, then wishing and hoping and grumping will not make
it happen. Here is what might make it happen:
- You could start by replying with a simple +1 to this post. The IBM
powers that be do not participate in this forum, but there is strong
evidence that what happens here sometimes percolates in that direction.
- You could vote for Peter Farley’s RFE. Find it here:
https://ibm-z-hardware-and-operating-systems.ideas.ibm.com/ideas/ZOS-I-3691
(apologies for any fold).
- If you have an IBM rep at your shop, you could let him or her know. If
you simply know an IBMer you could tell him or her nicely.
- If you have contacts who are responsible at your shop for other products
such as the languages, Db2, CICS, MQ and so forth, you could try to get
them to chime in. Apparently one of the pushbacks from the documentation
team is “IBM has 1200 products and our process works fine for all of them –
what’s wrong with you z/OS people?”
Thank you.
Charles
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