Thank you for that link Ann, but I quote from the page you sent: "You will not receive a direct response to your feedback."
Why not? Wouldn't a mechanism to engage in dialog about the documentation error(s)/omission(s) be far more customer-friendly and responsive to customer perceptions? Surely the volume of documentation suggestions/comments is not large enough (even world-wide) for it to be cost-prohibitive for IBM to provide a dialog mechanism of some kind and a team that responds in dialog with the customer, even if it is only a simple message board. Peter -----Original Message----- From: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> On Behalf Of Ann DePaolo Sent: Thursday, May 18, 2023 4:51 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Documentation RCF entry and tracking proposal on idea portal - please read and vote Hello Peter, For information on how to leave feedback for IBM product documentation, visit: https://urldefense.com/v3/__https://www.ibm.com/docs/en/about?topic=how-provide-feedback__;!!Ebr-cpPeAnfNniQ8HSAI-g_K5b7VKg!MQTQaSBasGKRH1dMI40r-PHLzY7IKeOeAUqwQMNodxrx9x6Y09h-ASEYtfWkDUG8YCzmgwz8rrHe-_RD0w$ . Thank you, Ann DePaolo -- This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
