Valued Readers, I never heard back on this and called IBM.
" For a long time every time I print my IBM service request the first two lines of the next page are ‘missing”. However where these two lines should be printing is a big black bar that does not show up when viewing the SR. The big black bar only shows up at the top of the document when you view it before printing. I turned off headers and trailers and that only got rid of the “Page 1 of” at the top and the “https” at the bottom." I think this has been this way for a while. Have a good weekend, Dave -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Friday, February 15, 2013 2:11 PM To: Hansen, Dave L - Eagan, MN Subject: [Service Request Helpdesk #290267] 290267 Hello, I apologize for the inconvenience. This issue was reported as a bug to our application development team. I do not have a scheduled resolution date at this time, however this issue currently being reviewed. Thank you, IBM SR Support Team On Fri Feb 15 10:22:25 2013, [email protected] wrote: > On Fri, Feb 15, 2013 at 11:20 AM (EST), an IBM support customer > submitted > the following information via the Customer Assistance page from IP > address 9.57.56.253: > > Topic: sr > > Subject: Print lines missing > > Description: > When printing multiple pages of an SR the top lines of the next page > are not printed in a visible area. They are over printed with the > big black bar that is at the top of the first page. The user group > did not respond when asked if others had this problem. Other > users here have the problem. But only with SRs. > Thank you, Dave > > Web page URL: https://www-946.ibm.com/sr/help/sr_helpdesk.html > > The customer's information is: > - Name: Mr. Dave Hansen > - Company: USPS ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
