That may well be. In that case, and being of more-or-less common sense,
I'd try to schedule my maintenance when the fewest customers would be
affected, without regard to such old-fashioned notions as "It's mignight
here. Good time to do it."
Rick
------------------------------------------------------------------------------------------
Mike Schwab wrote:
Maybe the system is in China or India, where it would be and early
Saturday Morning?
On Fri, Oct 28, 2011 at 3:29 PM, Steve Comstock
<[email protected]> wrote:
Well, I just tried to do some online credit card
account maintenance with my Capital One card, and
got the message 'System Unavailable'. I called
tech support and they said they were doing maintenance
on the system. Regular weekend maintenance.
At 2:00 on a Friday afternoon? Does anyone know if
they are using mainframes for their online / web based
work? Sheesh! Someone should teach them they can use
mainframes and do maintenance while the system keeps
running!
Makes you wonder about staying with them.
--
Kind regards,
-Steve Comstock
The Trainer's Friend, Inc.
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