>Maybe it's getting better. It now uses HTTP instead of insisting on HTTPS.
Really? After authentification (which *I* would insist on being https) it stays
https for me. Which makes a lot of sense, as we don't want our company's
software problems to become common knowledge.
>o I had the site bookmarked with my user ID in the query_string so it
> was preset on the login page; all I needed to type was my password.
Isn't that a preference set somewhere in the operating system? I never let the
OS 'help' me by remembering my userids. But you're probably not using windoofs,
either :-)
>o I'd like the composition window to use a monospaced font for times
> when I supply a code example, as earlier today. Perhaps I can profile
> this, but I don't know how.
Why should the SR people listen to us? According to them, we're a minority that
only complains!
>o It's bandwidth-profligate: 100KB for a 10-line message payload? Sheesh!
Almost all of IBMs webpages are. Try accessing it on a 45kB line. You might as
well hit your head on a wall immediately! Takes in excess of 5 minutes (and so
it is doubly useless when you have to needlessly click yourself through several
pages before you reach the one you need), and believe me, a 100kB webpage does
NOT take 5 minutes to load. (When it is written by someone who knows what
they're doing.) I always have the impression that IBM is trying to spy on me
and hitting blank walls since I safeguard even my company PC.
As far as I am concerned, they have fixed one or two blatant errors, but they
close their collective ears and eyes to anything regarding usability
('intuitive usage'). Much better to 'educate' customers (as in - tell them
they're just too stupid to understand the grand scheme of their ideas - and do
it in such a way that the customer feels stupid and relents and uses it.)
With the exception of one or two points, *everything* I said back in March
still holds true. And if the rest of you don't start telling the SR people that
my points are valid, then we all will be stuck with an inferior product that
makes our life infinitely harder when we have a problem. At this point, they
consider me the lone dissenter.
Oh well, IBM most probably doesn't *want* customers to open problems. After
all, they don't have problems in their code, right? (All the usual, long-time
IBM suspects from this list excluded, of course!)
Barbara
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