Paul,

Thanks for pointing that out. The marketing page is confusing and we
will correct it.

Our postgresql database is not replicated in the sense that you would
expect (i.e. hot/cold standby for failover). It does however use a
replicated EBS (http://aws.amazon.com/ebs/) RAID array, which provides
significantly enhanced data-durability. Historically this has resulted
in almost no incidents of data loss for Heroku app.

If a replicated database is a requirement, you can still achieve this
with Heroku by using Amazon's RDS database (http://aws.amazon.com/
rds/), and our free RDS add-on (http://addons.heroku.com/amazon_rds).

Best,
Matt Soldo




On Nov 17, 10:03 am, Paul Dowman <[email protected]> wrote:
> Thanks for the reply. So it's not actually possible to guarantee that
> there will be no data loss, the best we can do is an hourly backup
> (assuming the data set is small enough that a full dump each hour is
> feasible).
>
> So why does the marketing page (http://heroku.com/how/architecture)
> say that there's replication?
>
> Thanks,
> Paul
>
> On Nov 16, 5:02 pm, Peter van Hardenberg <[email protected]> wrote:
>
>
>
>
>
>
>
> > Hey Paul,
>
> > sorry -- I'm super-busy right now but I'll at least tap out a bit of a
> > reply.
>
> > On Tue, Nov 16, 2010 at 1:34 PM, Paul Dowman <[email protected]> wrote:
> > > Hey Heroku guys, just bumping this thread.
>
> > > To summarize: do we need to do automated regular backups to protect
> > > against Postgres or some other part of Heroku infrastructure going
> > > down, or is the database guaranteed to be reliable?
>
> > We take automated backups as disaster insurance, but make no promises about
> > their intervals. In the event of an outage, we handle recovery. If there is
> > the potential for data loss, we reach out to any affected users.
>
> > > I'm guessing we do, and if so how do we do that since an hourly dump
> > > of postgres via cron isn't reliable enough or scalable? (i.e. you can
> > > lose up to an hour of data, and more as the dump starts to take longer
> > > with a large dataset.)
>
> > Hourly dumps is probably your best solution at the moment, but we're aware
> > that there are better solutions out there and would love to schedule those
> > into our release schedule some time soon.
>
> > Having said that, in the three years we've been running PostgreSQL, I
> > believe the number of data-loss failures (and by that I mean
> > restore-from-backup failures) could be counted on one hand.
>
> > -pvh

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