Later this month some changes to bugzilla.mozilla.org with respect to our policies around behavior and abuse will be going live (the changes had gone live, in error, in December, but we hadn't finished the non-software parts of the prep work for it, including talking to the governance list about it.)
The motivation is that while we have a mechanism (comment tagging) for marking abusive, spam, and off-topic comments, which, in some cases, will result in suspending an account automatically, I wanted to be more deliberate about responding to these. I've also talked with Mozillians about their experiences with abusive comments and other bad behavior on the site that either required engineering intervention, or made them hesitant to mark up or comment on bugs. To that end, I've created a pull request against the bmo codebase on GitHub: https://github.com/mozilla-bteam/bmo/pull/32 The main part of the pull request is a new file, anti-abuse.html, that explains what steps to take if you are the recipient of abuse or run across it, and it make clear that if you're asked to refrain from a behavior that violates our rules, that you should stop doing it. Mike Hoye and I have an agreement with Mozilla's operations center that they will be the first responder to abuse reports, which they will receive through the existing nagging system in bugzilla.mozilla.org. In addition, we make it an explicit part of new account signup that you've agreed to abide by the Etiquette and the anti-abuse rules. The language of the etiquette page has been updated, the existing policies remain, and it links to the new page on how to respond to violations of our rules. The code changes, that is the changes to the Perl Template Toolkit files, have been reviewed. I would like community feedback in these areas: do these changes support the goal of keeping Bugzilla a useful, inclusive place for reporting, tracking, and responding to bugs, should the new anti-abuse document be merged into the etiquette document, are the changes to the language in the etiquette document clear, and of course typos and grammatical errors. Having directions on what to do when finding violations of our rules or making acceptance of our etiquette part of signing up for an account are not up for discussion. If you have specific changes, please comment on the pull request. I'd like to close discussion by Wednesday the 11th of January so we can ready the changes to go out. Thanks, Emma Humphries, Bugmaster _______________________________________________ governance mailing list governance@lists.mozilla.org https://lists.mozilla.org/listinfo/governance
