Hi Daniel,

Thanks for the info. I didn't realize it until this issue came up, but we 
had a weird combination of references in our web page. It had references to 
both https://www.google.com/jsapi and 
https://www.gstatic.com/charts/loader.js scripts. But it was using the old 
style of loading: 

     google.load("visualization", "1", { packages: ["corechart"] });

I updated that to the correct new code and remove the /jsapi reference, and 
again the HTML renders perfectly fine but the PDF converter won't convert 
it. So I don't know if this is an issue that was always lurking but somehow 
worked fine with the /jsapi version and no longer works with the newer code 
but that seems to be the case. Is it possible for me to download the older 
chart script files somewhere and go back to the older style of loading and 
see if that fixes the problem? It looks like the "old" /jsapi URL just 
redirects to the new /loader.js script now.

Thanks,
Phil

On Thursday, July 9, 2020 at 3:26:32 PM UTC-7, Daniel LaLiberte wrote:
>
> Hi Phil,
>
> If there is an IE11 browser involved in this converter, that would explain 
> it.  The latest loader includes a change that breaks when run in IE11 due 
> to a missing polyfill.   If this is the problem, I hope to have a fix 
> soon.  Otherwise I have no idea.   That's the only thing that has changed 
> in the last day.  
>
> Several days ago, the server that used to provide Google Charts modules 
> was shut down.  This would be a problem if a copy of the old jsapi loader 
> is being used, rather than relying on the redirect to the new loader.
>
> On Thu, Jul 9, 2020 at 6:20 PM Phil Winant <[email protected] <javascript:>> 
> wrote:
>
>> Just wondering if anybody else has seen this. We use Winnovative's 
>> HTML-to-PDF converter and it was working fine up until today (maybe? 
>> honestly I'm not 100% sure when the problem started, but I'm guessing in 
>> the last day or so). I haven't updated the converter or touched our 
>> charting code in months so I don't know what could have caused this until 
>> it was the Google API changing somehow. The charts show up perfectly in 
>> HTML but the PDF conversion just returns a blank rectangle.
>>
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>
>
> -- 
> Daniel LaLiberte <https://plus.google.com/100631381223468223275?prsrc=2>
> [email protected] <javascript:>   Cambridge MA
>
>

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