On Wed, Dec 18, 2019 at 6:05 AM Piotr Zerynger <[email protected]> wrote:

> I dont mind what do you think, so this forum is about what? about weather
> or kitties photos??
>

This group is for discussions about Google App Engine that are not suitable
for other, more specific channels. These "other channels", in addition to
billing support and several kinds of paid support, include:
1. the Issue Tracker, suitable to report problems you encounter and think
are due to some issue on Google's side of things, and also suitable to
request new features for future versions of Google products;
2. StackOverflow, suitable for specific kinds of questions and answers
about programming
3. ServerFault, the less-known "sibling site" of StackOverflow, focused on
professional system and network administration rather than on programming

Channels 2 and 3 (and many others differently-specialized sites, that we,
Google Cloud Support, don't monitor nor post to) are known collectively as
"StackExchange".
To check what kinds of questions are appropriate for StackOverflow, see for
example https://stackoverflow.com/help/on-topic and all the links from that
page; Google does not own or control StackOverflow so we cannot decide
which questions are appropriate and which ones are not. For example, on
that page you'll see listed among the not-welcome topics for questions on
StackOverflow "4. Questions asking us to recommend or find a book, tool,
software library, tutorial or other off-site resource".

For example, it would be off-topic to ask on StackOverflow about which
books can best help you learn to use App Engine, or which web framework
works best on App Engine for a certain language, or to check which pluses
and minuses you have in choosing to use the Standard versus the Flexible
edition of App Engine.

Google welcomes all such on-topics questions, *general* discussions about
App Engine as opposed to *specific* issues or feature requests (which go to
the Issue Tracker) or specific programming problems (for StackOverflow) and
sysadm/networking difficulties (for ServerFault); and, for that reason, we
have created, and monitor, Google Groups like this one.

Since your post appeared to indicate a specific issue which you suspect may
be due to problems on Google's side, it is, as Elliott said, best suited
for the Issue Tracker. The Tracker is also the tool internally used for
issue tracking within Google, so smooth exchanges among Support and
Engineering are easier on that channel, making diagnosis and resolution of
problems more effective.

"General discussion"??? means nothing. This is "Google App Engine" group
> not 'lovely kitties group'.
>

What Elliott wrote was specifically "general discussions *about Google
Cloud products*", and your quoting him selectively and out of context
uselessly distorts and impedes conversation. Of course, general discussions
on this specific group must *include* Google App Engine to be in-topic, but
it would be perfectly acceptable to ask on the group under which
conditions, for example, might Google App Engine work better than Google
Cloud Run, or vice versa; so there's no limitation to discuss *only* App
Engine to the exclusion of other Google Cloud Products -- hence the
sentence Elliott used is perfectly appropriate.

My opinion is that any project larger than "Hello world" doesnt work.
>

Considering the large number of successful customers Google Cloud Platform
has, I find this opinion unreasonable.


> and you are only capable to send http 502 instead of any useful message.
>

Actually it looks to me like the error message comes from nginx, an
open-source web server with many possible uses, which by default gets
integrated into your serving path in the Flexible version of App Engine. It
could be due, for example, to your application running out of memory, see
https://stackoverflow.com/questions/50178524/google-java-flex-insufficient-memory-issue-with-502-bad-gateway-as-response
--
if so, it can be fixed with a `resources:` stanza in your app.yaml
(impossible to diagnose, of course, since you only say "app logs show no
error" rather than the detail of what `gcloud app logs` shows, exact
versions of the various components and tools you're using, etc, etc).


>
> Elliot, change your actitude or job OR send any useful information.
>

Elliott already sent you the key piece of useful information: post your
problem in Issue Tracker, NOT on Google Groups. Also, as Elliott does not
mention, include much more pertinent details about which GCP product(s)
you're using, which versions of the various tools you mention (which
versions of gcloud and components thereof, Java, Maven, etc etc), and any
other relevant tidbit about your configuration; if you miss such details,
indispensable as they are to troubleshoot your issue, they'll all have to
be asked about, potentially with multiple "round trips", increasing the
toil and the elapsed time needed to reach a diagnosis and then to find a
fix or workaround.

As an aside, and as a personal suggestion, I would recommend studying and
following Eric Raymond's "How to ask questions the smart way",
http://www.catb.org/~esr/faqs/smart-questions.html . I've found that I get
much prompter, more complete, and more useful answers to my
questions/problems when I remember to follow Eric's useful advice in
expressing them.

Alex

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