Thanks to whoever reset the channel hours used.  It's allowed all my 
clients to be back online with notifications.

On Friday, January 6, 2017 at 9:40:30 PM UTC-5, Ster Nem wrote:
>
> Glad it's working for you.  You're welcome.
>
>
> On Friday, January 6, 2017 at 9:34:32 PM UTC-5, Ananthakrishnan 
> Venkatasubramanian wrote:
>>
>> Yeah. Issue has been fixed it seems. Brought back the old production 
>> version of our app to default which had real time notifications enabled. 
>> Working fine as expected. Thank you very much :)
>>
>> On Saturday, January 7, 2017 at 8:01:38 AM UTC+5:30, Ster Nem wrote:
>>>
>>> And of course after wasting all this time, it looks like it now works on 
>>> our sandbox environment.
>>>
>>> Of course my product environment is down because my quota has been 
>>> exceeded.  7 hours til reset.  I hope Google compensates me for at least 
>>> today's "overuse" and more since my team has lost their Friday evening..
>>>
>>> On Friday, January 6, 2017 at 9:26:34 PM UTC-5, Ster Nem wrote:
>>>>
>>>> Further details as my team have been debugging this for the past 3.5 
>>>> hours.
>>>>
>>>> This part on our server returns error free:
>>>>             ChannelService channelService = 
>>>> ChannelServiceFactory.getChannelService();
>>>>             token = channelService.createChannel(clientId, 1439); 
>>>>
>>>>
>>>> When we try and use this token it fails and as Ananthakrishnan 
>>>> desribes, our GWT code is setup to retry by creating a new channel.  This 
>>>> killed our quota.
>>>>
>>>> We also have a java client using this channel and we are able debug.  
>>>> We are noticing that our parsing logic for the response from 
>>>> talkgadget.google.com doesn't seem to give us valid results.  
>>>> Something is wrong on that end.
>>>>
>>>> On Friday, January 6, 2017 at 8:53:10 PM UTC-5, Ananthakrishnan 
>>>> Venkatasubramanian wrote:
>>>>>
>>>>> Core problem for this issue is socket onopen handler is not getting 
>>>>> invoked instead onerror is getting called again and again. We are 
>>>>> creating 
>>>>> a new channel token in onerror handler. So again and again, channel token 
>>>>> will be created, onerror handler invoked and it never goes to onopen 
>>>>> handler. The problem started on 07-JAN-2017 SATURDAY around 3:20 or 3:30 
>>>>> AM 
>>>>> IST onwards and it is still continuing. So far for these many years/days 
>>>>> it 
>>>>> was working fine. Waiting for the fix so that we can turn on the real 
>>>>> time 
>>>>> notifications back in our system.
>>>>>
>>>>> On Saturday, January 7, 2017 at 7:03:20 AM UTC+5:30, Ananthakrishnan 
>>>>> Venkatasubramanian wrote:
>>>>>>
>>>>>> Yeah. Facing the same issue and the application got 
>>>>>> crashed/continuously reloaded for the users. Please address this 
>>>>>> a.s.a.p. 
>>>>>> Currently we have disabled the real time notifications and addressed the 
>>>>>> production app issue.
>>>>>>
>>>>>> On Saturday, January 7, 2017 at 4:57:25 AM UTC+5:30, Ster Nem wrote:
>>>>>>>
>>>>>>> I use app engine channels to ensure my clients receive real-time 
>>>>>>> orders at their restaurant that they can fulfill.
>>>>>>>
>>>>>>> Within the past hour or so, I'm now getting this message when the 
>>>>>>> client side software tries to establish a channel:
>>>>>>>
>>>>>>> com.google.apphosting.api.ApiProxy$OverQuotaException: The API call 
>>>>>>> xmpp.CreateChannel() required more quota than is available.
>>>>>>>
>>>>>>> I'm definitely not over the quota, and I even have an idle sandbox 
>>>>>>> app engine id and can't seem to establish channels testing there.
>>>>>>>
>>>>>>> Anyone else see this issue?  Can someone look into it?  
>>>>>>>
>>>>>>

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