Hi Jesse, Nick

As a small reply to the technical issues, my main complaint is the 
complication of things, yes I could develop the easing logic myself, 
however I shouldn't - as for the limits, for non-users they seem like 
simple limits, yet for a user, these limits block the scalability of the 
app and they are only observable through experimentation, which means 
building something and discovering the cold fact that it doesn't scale

I see now that a lot changed recently and the support/support efforts 
really improved, your replies are proof enough for this, thank you

When I experience an issue again, I will give the public issue tracker 
another chance: https://code.google.com/p/googleappengine/issues/list

In the meantime, as a very small suggestion, it would be great if the 
public issue tracker issues are visited and cleaned, it would show users 
like me that things are changing and re-ignite the momentum that we once had
For example, this was a small images service issue that I had, the 
operation is within limits but It used to fail, I never got a reply: 
https://code.google.com/p/googleappengine/issues/detail?id=10301 - There 
are many more issues like these that I forget about, this is why when I 
experience a problem, I resort to public campaigning instead of simple 
reporting

Anyway, thanks once again,
Kaan

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