Hi Takashi, Can you put this URL in the Billing Settings section of the Admin Console? This is the 3rd time in the recent past the same issue has come up (including mine), and perhaps the second time that I've seen this URL posted on the group. There is an email address in the Billing Settings, but I got no response from there when I reported this issue sometime back. Seems like the form based post is better than the email provided in the Admin Console?
Ideally, we need a "Pay Now" option so that existing charges can be cleared at anytime (say, if the first payment did not go through for some reason). For now, the only option would be to make billing changes just before the charges are automatically cleared. Regards, Arun On Saturday, June 30, 2012 3:17:55 AM UTC+5:30, Takashi Matsuo (Google) wrote: > > > If you have some issues related to the billing, please read our FAQ first: > https://developers.google.com/appengine/kb/billing > > and if this does not help please fill out this form: > > http://support.google.com/code/bin/request.py?hl=en&contact_type=cloud_platform_ > billing&rd=1 > > -- Takashi > > > On Fri, Jun 29, 2012 at 7:01 AM, mc <[email protected]> wrote: > >> I'm having the same issue. I've had this problem in the past and it >> lasted several weeks. This is very concerning since it prevents me from >> managing my application properly. >> >> Is there some way to escalate issues with the Google App Engine Team when >> an application is dead ? >> >> >> >> On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: >>> >>> >>> App Engine has shut off our nhldraftpik app due to the max daily budget >>> being met. I would like to increase the budget, but I am completely unable >>> to change the billing limit. It says: >>> >>> Billing Status: Changing Daily Budget >>> >>> Your account has been locked while we process your budget changes. If >>> you were redirected to Google Checkout but did not complete the process, >>> your settings will remain unchanged. *(You will be able to make changes >>> to your budget settings again once the outstanding payment is processed.) >>> * >>> >>> * >>> * >>> >>> Please advise ASAP what I can do to work around this serious failure of >>> Google's billing system. >>> >>> >>> Thank you, >>> >>> >>> Brian >>> >> >> On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: >>> >>> >>> App Engine has shut off our nhldraftpik app due to the max daily budget >>> being met. I would like to increase the budget, but I am completely unable >>> to change the billing limit. It says: >>> >>> Billing Status: Changing Daily Budget >>> >>> Your account has been locked while we process your budget changes. If >>> you were redirected to Google Checkout but did not complete the process, >>> your settings will remain unchanged. *(You will be able to make changes >>> to your budget settings again once the outstanding payment is processed.) >>> * >>> >>> * >>> * >>> >>> Please advise ASAP what I can do to work around this serious failure of >>> Google's billing system. >>> >>> >>> Thank you, >>> >>> >>> Brian >>> >> >> On Friday, June 22, 2012 7:43:53 PM UTC-7, draftpik wrote: >>> >>> >>> App Engine has shut off our nhldraftpik app due to the max daily budget >>> being met. I would like to increase the budget, but I am completely unable >>> to change the billing limit. It says: >>> >>> Billing Status: Changing Daily Budget >>> >>> Your account has been locked while we process your budget changes. If >>> you were redirected to Google Checkout but did not complete the process, >>> your settings will remain unchanged. *(You will be able to make changes >>> to your budget settings again once the outstanding payment is processed.) >>> * >>> >>> * >>> * >>> >>> Please advise ASAP what I can do to work around this serious failure of >>> Google's billing system. >>> >>> >>> Thank you, >>> >>> >>> Brian >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To view this discussion on the web visit >> https://groups.google.com/d/msg/google-appengine/-/0dXpJNVTDskJ. >> >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> > > > > -- > Takashi Matsuo > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/I0jqrTUorCkJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
