Well, coming from people running a business on app engine I can say that it has been valuable to us. We run into situations where something strange occurs and we are able to create a ticket and get a very fast response from the support team. They have a direct line of communication with the SRE team and all the engineers for the various features of app engine. We have some the best app engine talent working with us and write great stuff, but it is still important to have operational support to ensure our customers have no interruption in service and at the best possible quality.
Unless you want to depend on this list and stack overflow and the random yahoos that are happy to offer various opinions to you. I suggest you work with Google directly. Mike On Saturday, April 14, 2012 4:42:56 AM UTC-5, Richard Watson wrote: > > Just wondering: what are the experience of App Engine customers that pay > for $500/month support? > > For a significant app I would think it's a no-brainer if it has enough > benefit. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/86f7LaVXA5AJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
