Joshua, your calculation is wrong. A year has 8760 hours, 0.05% of
that time the service can be down -> 8760 * 0.0005 = 4.38 hours of
downtime.

On Oct 8, 7:52 pm, Joshua Smith <[email protected]> wrote:
> Google had a lot of trouble with their original database, known as M/S.  It 
> was responsible for the downtime you heard about.
>
> So they invented a new database, known as HR, and it has never gone down 
> since they released it.
>
> So if you use HR (which is the default for new projects), history suggests 
> that you will not see outages.
>
> But be realistic: Everything goes down. Everything. There is no 100% uptime 
> guarantee.  Google is promising 99.95% which means they are OK with 438 hours 
> of downtime a year. And that's only a soft promise (like most SLAs, your 
> recourse is negligible if you suffer losses because of their failures).
>
> I'm quite sure that GAE on HR has better uptime than I could achieve with 
> anything I could build and manage.
>
> On Oct 8, 2011, at 11:42 AM, ahmed adel wrote:
>
>
>
>
>
>
>
> > What do you mean by HR?
>
> > What I meant is , If I have application hosted in Google Apps Engine ,
> > will it be affected in the future for example due to data center crash
> > like what happened before.
>
> > We will need this application be available starting from 7 AM to 1 PM
> > Cairo time. because of this I am asking about the crash time in Google
> > Apps engine.
>
> > I am asking this because my manager wanna be sure our app won't be
> > available for use. (internal and external).
>
> > Also I heard that Google apps engine was down many times and according
> > to this many companies changed the host from Apps engine to another
> > PAAS provider.
>
> > Another reason for my question is I suggested to develop over Google
> > Apps Engine for our Customers , but also I told Our management that we
> > can not trust Google Apps Engine to do this for now , because as you
> > know and correct me if I am wrong (Google don't care much about Apps
> > Engine Support)
>
> > so my question will be now , can I trust Google Apps engine to use it
> > for our Clients? in case of yes or no please tell me reasons for your
> > answer.
>
> > On Oct 6, 7:50 pm, Joshua Smith <[email protected]> wrote:
> >> Depends how you define "down."
>
> >> If you only consider HR, it hasn't gone completely down ever.  Some bugs 
> >> have happened (like losing the ability to send mail to gmail addresses 
> >> with .'s in them) which reduced functionality for HR, and there have been 
> >> times when you could not update your app.  But I don't think HR has ever 
> >> stopped serving since it was introduced.
>
> >> M/S has been down lots of times, sometimes for extended periods. But 
> >> that's irrelevant if you are using HR, which you should be if you care 
> >> about downtime.
>
> >> -Joshua
>
> >> On Oct 6, 2011, at 1:42 PM, ahmed adel wrote:
>
> >>> I need to know how many time did Google apps engine went down since
> >>> launching this service also I need to know for how many hours and what
> >>> is the time exactly.
>
> >>> Also I need to know your opinion about the below.
>
> >>> We are planning to develop a product over Google apps  engine , a big
> >>> project actually for our company.
>
> >>> so should I start using Google apps engine or should I use another
> >>> PAAS and if so what is the recommended PAAS.
>
> >>> thx
>
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