Thanks for the feedback Sergey and I don't think its just you either. We are working to make the process less frustrating and ensure everyone understands that we do actually read bug reports and work to resolve them :)
Greg On Sun, Aug 21, 2011 at 11:55 PM, Sergey Schetinin <[email protected]>wrote: > Yeah, thanks for suggesting the workaround. I understand that there's > a lot happening with App Engine, so it's impossible to respond to > everything, but reporting problems with GAE is usually a very > frustrating experience (and I don't think it's just me). > > On 22 August 2011 09:50, Gregory D'alesandre <[email protected]> wrote: > > Hi Sergey, we've definitely noticed and appreciate you reporting the bug > to > > us! The bug notes a workaround now and we are working on more permanent > > fixes, unfortunately those fixes often take times both to implement and > then > > to deploy. > > Greg > > > > On Thu, Aug 18, 2011 at 8:42 AM, Sergey Schetinin <[email protected]> > wrote: > >> > >> The issue I talked about with Greg was bounced to the Apps team > >> anyway, as it's not appengine's fault. > >> > >> Trying to file production issue resulted in "400. That’s an error. > >> Your client has issued a malformed or illegal request. That’s all we > >> know." which is not nice, let's put it that way. > >> > >> In the end persistence paid off and the production issue was filed: > >> http://code.google.com/p/googleappengine/issues/detail?id=5617 > >> > >> All of this is quite sad, really. I'm not even asking for help, I'm > >> reporting what's broken with Google's service, why do I have to work > >> so hard to get it noticed? > >> > >> On 18 August 2011 17:35, Robert Kluin <[email protected]> wrote: > >> > File a production issue. > >> > > >> > > >> > > >> > > >> > > >> > On Thu, Aug 18, 2011 at 03:03, Sergey Schetinin <[email protected]> > >> > wrote: > >> >> While I was contacted by Greg off-list (thanks), the issue is still > >> >> there, after almost two months. It exhibits itself slightly > >> >> differently, but is still not fixed. > >> >> > >> >> Now not a single appengine app can be removed from the Google Apps > >> >> account. Can please a Google employee reply and I'll provide exact > >> >> steps to reproduce. > >> >> > >> >> On 1 July 2011 08:39, Sergey Schetinin <[email protected]> wrote: > >> >>> The problem is still there. Can I please get a reply from a Google > >> >>> employee? > >> >>> > >> >>> On 29 June 2011 09:30, Sergey Schetinin <[email protected]> wrote: > >> >>>> TLDR: There's a bug in Google Apps / App Engine that make it > >> >>>> impossible for > >> >>>> me to manage an existing domain alias. > >> >>>> I have an application that uses HR datastore, the app has an alias > on > >> >>>> a > >> >>>> custom domain. The problem is, I can't manage it. When I log into > >> >>>> Google > >> >>>> Apps dashboard and navigate to Settings -> Services, the app is > >> >>>> listed on > >> >>>> the left, but I get an error trying to access the management page > for > >> >>>> it: > >> >>>> "We are unable to process your request at this time. Please try > again > >> >>>> later. > >> >>>> (Error #1000)", but management pages for every other app with an > >> >>>> alias on > >> >>>> that domain work fine. > >> >>>> If I start with the appengine dashboard and go Application Settings > >> >>>> -> > >> >>>> Domain Setup -> Add domain and enter the domain where it's aliased, > I > >> >>>> do get > >> >>>> to the management page, but it lacks the existing alias, so I can't > >> >>>> remove > >> >>>> it. In the Apps dashboard, this app is now listed twice -- once > with > >> >>>> the s~ > >> >>>> prefix, and not working, and once without a prefix, but lacking the > >> >>>> existing > >> >>>> alias. > >> >>>> I suppose the reason for this is that the app and the alias were > >> >>>> created > >> >>>> quite early after the HR datastore was made available, and the s~ > >> >>>> hack was > >> >>>> handled differently then and now. > >> >>>> I suppose I need to provide Google with the App Id and the domain > >> >>>> name, but > >> >>>> please contact me off-list for those. > >> >>>> Thank you. > >> >>>> -Sergey > >> >>>> > >> >>>> -- > >> >>>> You received this message because you are subscribed to the Google > >> >>>> Groups > >> >>>> "Google App Engine" group. > >> >>>> To view this discussion on the web visit > >> >>>> https://groups.google.com/d/msg/google-appengine/-/D_CllGMhIi8J. > >> >>>> To post to this group, send email to > >> >>>> [email protected]. > >> >>>> To unsubscribe from this group, send email to > >> >>>> [email protected]. > >> >>>> For more options, visit this group at > >> >>>> http://groups.google.com/group/google-appengine?hl=en. > >> >>>> > >> >>> > >> >>> > >> >>> > >> >>> -- > >> >>> http://self.maluke.com/ > >> >>> > >> >> > >> >> > >> >> > >> >> -- > >> >> http://self.maluke.com/ > >> >> > >> >> -- > >> >> You received this message because you are subscribed to the Google > >> >> Groups "Google App Engine" group. > >> >> To post to this group, send email to > [email protected]. > >> >> To unsubscribe from this group, send email to > >> >> [email protected]. > >> >> For more options, visit this group at > >> >> http://groups.google.com/group/google-appengine?hl=en. > >> >> > >> >> > >> > > >> > -- > >> > You received this message because you are subscribed to the Google > >> > Groups "Google App Engine" group. > >> > To post to this group, send email to > [email protected]. > >> > To unsubscribe from this group, send email to > >> > [email protected]. > >> > For more options, visit this group at > >> > http://groups.google.com/group/google-appengine?hl=en. > >> > > >> > > >> > >> > >> > >> -- > >> http://self.maluke.com/ > >> > >> -- > >> You received this message because you are subscribed to the Google > Groups > >> "Google App Engine" group. > >> To post to this group, send email to [email protected]. > >> To unsubscribe from this group, send email to > >> [email protected]. > >> For more options, visit this group at > >> http://groups.google.com/group/google-appengine?hl=en. > >> > > > > -- > > You received this message because you are subscribed to the Google Groups > > "Google App Engine" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > > http://groups.google.com/group/google-appengine?hl=en. > > > > > > -- > http://self.maluke.com/ > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. 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