Raw data is good - I didn't realise you could click through to the performance graphs on the status page. But currently it only shows the past performance, and leaves us guessing about the future.
During the recent issue, I posted a complaint about lack of feedback, and Pete Koomen's response was excellent - he explained what had caused the issue, and more importantly gave us an idea when we could expect some resolution. So if you go down the raw data route, could you also include some indication of when the issue is likely to be resolved. I realise that some issues are much harder to diagnose than others, but if you could have posted a simple "Expect 80% recovery in 2 hours with 50% confidence, and 100% recovery on Monday with 100% confidence" I'd have been much happier - I could manage customer expectations with confidence. Maybe this could be part of the issue analysis below the status graphs. Start with "Expect 100% recovery in 1 hour (or whatever the average is) with 0% confidence" and modify the percentage, time and confidence as you learn more - this wouldn't need review/approval. When an issue hits you simply post a link to the issue analysis to the group, and another when it is resolved. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~----------~----~----~----~------~----~------~--~---
