> i think my user-case if one of the most common, especially if we want > to create something like a state-provided identity...
Until and unless you present a usability study involving 100+ people composing a representative sample of an identifiable community, you don't know a thing. Over the last 25 years I cannot count the number of people who were sure their use case was common, or their pet idea would result in widespread GnuPG usage, or what-have-you. And without exception, not one has been successful. I understand you have a belief that your use case is common. Until and unless you present a study showing that it actually *is* common, I will not share in your belief. I suspect many people here share in this sentiment. >> Please don't default to using a woman as the canonical example > non-technical/clueless user. > > AFAIK housewife does not have any male translation, so it is > technically genderless :) Househusband. English has used this word since 1858. https://www.merriam-webster.com/dictionary/househusband Either way, please don't use housewives or househusbands as examples of "clueless users". They are far from it. They may lack sophisticated technical skills, but that's not the same as being foolish or clueless. If you want people to use your product, you need to start by respecting your users. > Sterile discussion aside, lets agree on a real definition like Average > Internet User, or AIU for short. No. Big, emphatic, *NO*. There is no average user. Please repeat that sentence until it sticks. There is no average user. Average users don't exist. They're myths. Unicorns. And if you design for an average user, you're going to make it a poor experience for essentially everyone. During WW2, the United States government spent a lot of money doing measurements of fighter pilots. Height, weight, build, length of arms, length of legs, size of their hands, and more. With all this data they built cockpits that would be comfortable for 90% of pilots. Pilots hated their cockpits because they were terribly uncomfortable. Real people fell outside of the 90% mark in at least a few categories. In the course of making a cockpit that would fit almost everyone comfortably, it fit almost no one comfortably. Modern fighter jets have instead embraced customizability. The American F-15E fighter can accommodate pilots from 5'4" to 6'6" (1.62m to 1.98m), a variety of builds, reaches, and more. By recognizing there was no such thing as an average pilot, the designers opened the door to make a cockpit that was comfortable for the vast majority of users. Your "average internet user" is a 1940s-style way of thinking. We need to do better than that. _______________________________________________ Gnupg-users mailing list Gnupg-users@gnupg.org http://lists.gnupg.org/mailman/listinfo/gnupg-users
