During our current annual PCI DSS audit, our auditor complains that a human
being can access the company's private key and, thus, a human being can
decrypt sales files containing credit card information.

All production processes are fully automated and run as non-privileged user.

We use GPG encryption for all file exchanges between this company and
banks, and between vendors/clients and this company. The latter is the
issue.

What can be done about this?

Please, advise. Thank you.

~ Mike
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