Rudolf, Never heard of that happening in all my years using GnuCash, so I don't know what to suggest. You will probably have to provide more detail than simply saying that all reconciliation is lost, because it's difficult to imagine how that would happen.
Also, I haven't encountered the anti-virus glitch myself (although I am still admittedly on 5.12 or so), so I can only report what others have suggested. I'll note that security patches for Windows 10 have been closed for several months now, and it's in your interest to find an OS that is being maintained. But that's an aside, really. Which also underscores the reason for replying-all on the conversations: keeping the traffic on the list means you get more eyes on your issue, and those eyes can help get to the bottom of the problem. David T. -------- Original Message -------- From: [email protected] Sent: March 13, 2026 6:50:07 PM GMT+05:30 To: "David T." <[email protected]> Subject: Re: [GNC] Gnucash 5.14 invected Hi Just want to highlight another issue with Gnucash. After installing 5.14 all reconciliation of all accounts are lost. Best regards Sent from [Proton Mail](https://proton.me/mail/home) for iOS. -------- Original Message -------- On Friday, 03/06/26 at 07:13 [email protected] wrote: > Hi David T > Thanks for reaching out to me, it's much appreciated. > the website from where I've downloaded the new version is: > https://sourceforge.net/projects/gnucash/ > My OS is attached hereto. > [Windows info.PNG] > Thanks so much for your help its much appreciated. > Rudolf > 251 979 1057 > > Sent with [Proton Mail](https://proton.me/mail/home) secure email. > > On Friday, March 6th, 2026 at 5:00 AM, David T. <[email protected]> wrote: > >> Geoff, >> >> I'm willing to bet Rudolph is on Windows 11. >> >> There have been a slew of reports from Windows 11 users with Norton getting >> false positives when trying to install GC 5.14. >> >> The instructions that I've heard suggest that one needs to dig into the >> error screens and force the installation to proceed despite the risk. Or >> else one should disable virus scanning while GC is installed. >> >> A search of this list archives over the last 5 months should provide >> additional guidance. >> >> David T. >> >> On March 6, 2026 1:02:52 PM GMT+05:30, Geoff Jankowski via gnucash-user >> <[email protected]> wrote: >> >>> Hi Rudolph, >>> >>> Can you post some more detail please? It would help to know the os of the >>> machine you are using and, more importantly, the source of your copy of >>> Gnucash. >>> >>> Try deleting the version you have and download from the official source >>> sites to see if you have the same issue. >>> >>> Post as much detail of the results as you can to help the group help you. >>> >>> Geoff >>> >>> +33 6 22 93 00 53 >>> >>> +44 7770 58 48 38 >>> >>>> On 5 Mar 2026, at 23:53, ramblercyber--- via gnucash-user < >>>> [email protected] >>>>> wrote: >>>> >>>> I’ve been using GnuCash for quite a while but without the possibility to >>>> get it updated to the new 5.14 version >>>> >>>> Both Norton and windows bit-defender indicate the same issue. I’ve tried >>>> for weeks to get it installed without any success. >>>> >>>> Your help in resolving this issue would be much appreciated. >>>> >>>> Rudolf >>>> >>>> Sent from [Proton Mail]( >>>> https://proton.me/mail/home >>>> ) for iOS. >> >> David T. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
