Jacob, Unfortunately neither is useful. The trace file has only the notice from the DBI backend that the file isn’t a SQLite one (because GnuCash checks for that before checking if it’s an XML file). No indication of any error.
The diagnostic file you shared isn’t a crash report: A crash report will be named gnucash-<timestamp>.ips. “gnucash” may be capitalized and it might be in ~/Library/Logs/DiagnosticReports/Retiired/. Regards, John Ralls > On Aug 7, 2025, at 16:00, Jacob Wegelin <[email protected]> wrote: > > John, > > Here are 2 files, zipped up to preserve timestamps, on dropbox. > > It had been a couple days since I tried to run GnuCash. The "ralloldtrace", I > got first. It has at least something in it. > > I think I tried to find the 2nd file, i.e., the Crash Report, and found > none. > > Then I again tried to open GnuCash. > Subsequently, the trace file was empty, i.e., zero bytes. > > But I got a crash report. But it seemed to have too early of a > timestamp; I attempted to open GnuCash within the past hour and the > crash report seems to be from 25-Aug-07 12:27. > > https://www.dropbox.com/scl/fi/ngg75sp4ezqolklrrvhau/rall.zip?rlkey=cuwi3jcffu2vf4zjlnq5ko6zx&st=x9k2ny6y&dl=0 > > https://www.dropbox.com/scl/fi/6gkueee1qdfz87sedb94b/ralloldtrace.zip?rlkey=m1910nx2f763ds3qb66gydsu3&st=rtaqg3ox&dl=0 > > Do these files look like I found the right files? > > Thank you again. Let me know what next I should do. > > Jacob Wegelin > > On 2025-08-05 Tue 10:07, John Ralls wrote: >> Let’s find out where it’s crashing. Please open a bug report at >> https://bugs.gnucash.org/enter_bug.cgi and attach (as files using the attach >> box, don’t paste them in to the description) the trace file >> (https://wiki.gnucash.org/wiki/Tracefile) and macOS Crash Report >> (https://wiki.gnucash.org/wiki/Stack_Trace#macOS). >> >> Regards, >> John Ralls >> >> >>> On Aug 5, 2025, at 8:34 AM, Jacob Wegelin <[email protected]> wrote: >>> >>> My computer is MacBook Pro. Chip Apple M4 Pro. MacOs Sequoia 15.6 >>> >>> I have now done the following: >>> >>> rm JAW.gnucash *LCK >>> >>> open /Applications/Gnucash.app >>> >>> dialogue box says >>> >>> The file/URI /Users/qg/u/Household/GnuCash/wip/JAW.gnucash could not be >>> found. >>> The file is in the history list, do you want to remove it? >>> >>> click yes >>> >>> then I get "Unsaved Book -- GnuCash" with nothing in it. >>> >>> File, Open and I get a dialogue box with nothing in it. It does not show >>> the backup files, although they all end in *.gnucash. >>> >>> Then I try an earlier backup than the most recent: >>> >>> cp -p JAW.gnucash.20250803162946.gnucash JAW.gnucash >>> >>> and we see it now in the dialogue box. The type is listed as "unknown," >>> size 2.1MB. I click that file in the dialogue box, click open, and >>> GnuCash goes away. The application is no longer open. >>> >>> Repeat the procedure, this time using JAW.gnucash.20250802200000.gnucash >>> from 1st August. Again, GnuCash goes away as soon as I try to open the >>> file. >>> >>> Repeat using JAW.gnucash.20250730234537.gnucash, from 30 July, same >>> result. GnuCash was working just fine back then. >>> >>> How can I fix this? >>> >>> Jacob Wegelin >>> >>> On 2025-08-05 Tue 01:55, pete hopkins wrote: >>>> What type of MAC do you have - is it running an ARM chip or an Intel chip >>>> as you have installed the ARM version. >>>> >>>> I am running v5.12 on MACos 15.5. I run the ARM version as my MAC has an >>>> M1 chip. I don’t see the problems you are reporting? >>>> >>>> Pete >>>> >>>>> On 5 Aug 2025, at 05:19, R Losey <[email protected]> wrote: >>>>> >>>>> That's why I suggested shutting down GnuCash and then renaming the files >>>>> before starting it. >>>>> >>>>> >>>>> On Mon, Aug 4, 2025 at 10:38 PM [email protected] <[email protected]> >>>>> wrote: >>>>> >>>>>> R, >>>>>> >>>>>> Your instructions are thorough, but do not make clear that on Macs, >>>>>> GnuCash always opens the last file it had open--even if you double click >>>>>> a >>>>>> different GnuCash file in Finder. Or at least, that's always how it used >>>>>> to >>>>>> work. And if the file is corrupt, then OP will have a difficult time >>>>>> opening GnuCash up to find an earlier good file. That's why I suggested >>>>>> opening GnuCash without a file. >>>>>> >>>>>> Of course, by renaming the original file, you force GnuCash to open >>>>>> without the file it can no longer find, but it would be clearer to note >>>>>> that it will then be necessary to File->Open the backup. >>>>>> >>>>>> David T. >>>>>> On Aug 4, 2025, at 11:20 PM, R Losey <[email protected]> wrote: >>>>>>> >>>>>>> I run GnuCash on my Mac as well; I have an M1 Mac running Sequoia 15.5 - >>>>>>> there was a discussion here about some people having problems with 15.6 >>>>>>> -- >>>>>>> what are you running? >>>>>>> >>>>>>> When GnuCash starts, it first looks for a .LCK file; if one exists, you >>>>>>> get >>>>>>> the error message; otherwise, GnuCash creates the .LCK file and opens >>>>>>> your >>>>>>> data file. When you shut down GnuCash, it closes your data file, and >>>>>>> deletes the .LCK. >>>>>>> >>>>>>> So, when GnuCash is running, there should always be a .LCK file. If >>>>>>> GnuCash >>>>>>> is shut down, there should be no .LCK file. >>>>>>> >>>>>>> If GnuCash crashes, it doesn't go through the normal exit process, and >>>>>>> the >>>>>>> .LCK file can stick around. The choice to "Open Anyway" is the right >>>>>>> choice >>>>>>> when you only and always use GnuCash from one computer. (I have my data >>>>>>> files stored on a network storage device, and I can access it from >>>>>>> multiple >>>>>>> computers, so I have to make sure that if I get the error message that I >>>>>>> really don't have it running elsewhere). >>>>>>> >>>>>>> From what you wrote, it sounds as if your data file has something in it >>>>>>> that is causing a crash. To verify this, >>>>>>> 1) Shut down GnuCash >>>>>>> 2) Delete the .LCK file >>>>>>> 3) Open GnuCash; you shouldn't get a warning, but Gnucash will probably >>>>>>> go >>>>>>> away (that is, "crash"). >>>>>>> >>>>>>> This is almost certainly an issue with your data file. So... >>>>>>> 1) Delete the .LCK file >>>>>>> 2) Rename your existing data file to something - perhaps >>>>>>> JAW.gnucash-CORRUPT and then create a copy of the most recent backup >>>>>>> file >>>>>>> and rename it to JAW.gnucash >>>>>>> 3) Open GnuCash - you should not get any warning; if GnuCash opens, >>>>>>> you're >>>>>>> good. If it crashes, delete the lock file, and try the next oldest >>>>>>> backup >>>>>>> file. Repeat this until GnuCash opens without crashing. If you get to a >>>>>>> file that you KNOW was good, then there is something else going on - the >>>>>>> log files may be able to help you. >>>>>>> >>>>>>> Best wishes! >>>>>>> >>>>>>> >>>>>>> On Mon, Aug 4, 2025 at 9:20 PM Jacob Wegelin <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>> I have been using gnucash for about 20 years on macos for personal >>>>>>>> bookkeeping. >>>>>>>> Suddenly today, it refuses to open with the following message: >>>>>>>> >>>>>>>> GnuCash could not obtain the lock for >>>>>>>> /Users/qg/u/Household/GnuCash/wip/JAW.gnucash (which is my file which >>>>>>>> it >>>>>>>> also opens). >>>>>>>> >>>>>>>> The database may be in use by another user, in which case you >>>>>>>> should not open the database. What would you like to do? >>>>>>>> >>>>>>>> When I clicked "open anyway," the application looked like it was >>>>>>>> loading >>>>>>>> and then it went away---the application was not open. >>>>>>>> >>>>>>>> I tried deleting gnucash.LCK and it just made another one. >>>>>>>> >>>>>>>> I reinstalled gnucash, updated my macos and rebooted the computer. >>>>>>>> >>>>>>>> I changed the permissions on JAW.gnucash so it is readable and >>>>>>>> writeable by everybody. Exactly the same message. >>>>>>>> >>>>>>>> I tried reinstalling it again after the macos reboot, >>>>>>>> as follows: >>>>>>>> >>>>>>>> https://wiki.gnucash.org/wiki/Installation >>>>>>>> >>>>>>>> https://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%29/ >>>>>>>> click: download latest version Gnucash-Arm-5.12-1.dmg (184.3 MB) >>>>>>>> >>>>>>>> I made gnucash.LCK read,write,execute by everybody, but the same >>>>>>>> result. >>>>>>>> >>>>>>>> How do I get GnuCash working again? I use it every day. >>>>>>>> >>>>>>>> Thank you >>>>>>>> >>>>>>>> Jacob Wegelin >>>>>>>> ------------------------------ >>>>>>>> >>>>>>>> gnucash-user mailing list >>>>>>>> [email protected] >>>>>>>> To update your subscription preferences or to unsubscribe: >>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>>>>>> ----- >>>>>>>> Please remember to CC this list on all your replies. >>>>>>>> You can do this by using Reply-To-List or Reply-All. >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>> >>>>> -- >>>>> _________________________________ >>>>> Richard Losey >>>>> [email protected] >>>>> Micah 6:8 >>>>> _______________________________________________ >>>>> gnucash-user mailing list >>>>> [email protected] >>>>> To update your subscription preferences or to unsubscribe: >>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>>> ----- >>>>> Please remember to CC this list on all your replies. >>>>> You can do this by using Reply-To-List or Reply-All. >>>> >>>> _______________________________________________ >>>> gnucash-user mailing list >>>> [email protected] >>>> To update your subscription preferences or to unsubscribe: >>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>> ----- >>>> Please remember to CC this list on all your replies. >>>> You can do this by using Reply-To-List or Reply-All. >>> _______________________________________________ >>> gnucash-user mailing list >>> [email protected] >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> ----- >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. >> _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. 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