Jeff:

I'm sorry to hear that GnuCash is giving you trouble.

As far as a "cheat sheet", does the wiki page to which John Ralls linked:

   https://wiki.gnucash.org/wiki/Stack_Trace

do the trick?

Best regards,
       —Jim DeLaHunt

On 2025-01-03 14:43, Jeff Albrecht wrote:
Hi John,


I installed from flatpak

Should I use these instructions to get the stack trace https://docs.flatpak.org/en/latest/debugging.html? Or do any of the GnuCash developers have a cheat sheet I could use to get the stack trace for the bug report?


 - Jeff



On 1/3/25 15:11, John Ralls wrote:
Please open a bug report (https://bugs.gnucash.org/enter_bug.cgi) and attach a stack trace (https://wiki.gnucash.org/wiki/Stack_Trace).

Regards,
John Ralls


On Jan 3, 2025, at 11:21, Jeff Albrecht <je...@rodaw.com> wrote:

FWIW I've been using GnuCash many years mainly on MS windows. I generally updated it and import the various.OFX  bank accounts once per year in January.

While using windows I had the files on onedrive. As I've switched from MS Windows to linux desktop I copied the files to my own Nextcloud and pointed gnucash there. I successfully imported several .OFX files with the Generic Transaction Import Matcher Window appearing allowing me to adjust transactions and saving.

Then I imported a previously imported .OFX file as I have in the past because it often picks up additional transactions. This time the Generic Transaction Import Matcher Window did not appear and several moments later gnucash abnormally terminated. I can reopen gnucash and use it for instance to produce reports. I've tried the .OFX import a couple times including with new different account .OFX files but they all fail with the abnormal end.

ubuntu 24.04.1 gnome 46
GnuCash
Version: 5.10
Build ID: Flathub 5.10
Finance::Quote: 1.64

jeffa@m80s: ~$ journalctl | grep gnucash > /tmp/a https://pastebin.com/Uef4dMLD includes install

jeffa@m80s:~$ flatpak run org.gnucash.GnuCash
/app/lib/dbd/libdbdmysql.so: undefined symbol: mysql_ping
libdbi: Failed to load driver: /app/lib/dbd/libdbdmysql.so
LibOFX INFO: libofx_proc_file(): File format not specified, autodetecting... LibOFX INFO: libofx_proc_file(): Detected file format: OFX (Open Financial eXchange (OFX or QFX)) LibOFX INFO: Created OfxDummyContainer to hold unsupported aggregate SIGNONMSGSRSV1
(Above message occurred on Line 2, Column 2)
LibOFX INFO: Created OfxDummyContainer to hold unsupported aggregate SONRS
(Above message occurred on Line 3, Column 3)
LibOFX INFO: Created OfxDummyContainer to hold unsupported aggregate BANKMSGSRSV1
(Above message occurred on Line 12, Column 3)
LibOFX INFO: Created OfxDummyContainer to hold unsupported aggregate STMTTRNRS
(Above message occurred on Line 13, Column 3)
Gdk-Message: 11:21:25.541: Error flushing display: Broken pipe
jeffa@m80s:~$


  - Jeff


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