Please remember to copy the list on all replies. Sorry for the dupe, I hit send before following my own instructions.
As I told Murugan, that’s not the problem, whatever is hanging GnuCash is after the Finance::Quote check. If you don’t need online quotes you can go ahead and abort the perl and F::Q install. Regards, John Ralls > On Dec 5, 2024, at 11:26, James Lagan <jamesla...@gmail.com> wrote: > > I've installed PERL and now installing "Install ONline Price Retrieval > from GnuCash" (which is taking ages and not even complete yet) > > I'm not sure how as the C:\Strawberry\perl\site\lib\Finance isn't even there > yet but it is now working! > > On Thu, 5 Dec 2024 at 19:07, John Ralls <jra...@ceridwen.us > <mailto:jra...@ceridwen.us>> wrote: >> Murugan, you’re chasing the wrong thing. GnuCash wasn’t able to load F::Q >> and reported that. Whatever’s hanging up is after that in the startup >> sequence. >> >> James, are you sure it’s hanging and not just taking a long time to load? >> Does it show 0 CPU usage in Task Manager? If so, look at the trace file (see >> https://wiki.gnucash.org/wiki/Tracefile) to see if there are any errors. If >> not, try running GnuCash from a command prompt with the —debug option, e.g. >> "C:\Program Files (x86)\gnucash\bin\gnucash" —debug >> After killing it look at the end of the trace file for that run to see what >> it was trying to do. >> >> Does it load your previous backup? >> >> Regards, >> John Ralls >> >> >> > On Dec 5, 2024, at 10:45, Murugan Mariappan <m.muruganan...@hotmail.com >> > <mailto:m.muruganan...@hotmail.com>> wrote: >> > >> > >> > Please download strawberry perl https://strawberryperl.com/ and install >> > in default folders >> > >> > From your start program under GnuCash folder you click on "Install ONline >> > Price Retrieval from GnuCash" it will run on a command prompt and once >> > you see success message launch GNUcash >> > >> > >> > >> > >> > Saludos Cordiales >> > >> > >> > Murugan >> > >> > ________________________________ >> > From: James Lagan <jamesla...@gmail.com <mailto:jamesla...@gmail.com>> >> > Sent: 05 December 2024 15:40 >> > To: Murugan Mariappan <m.muruganan...@hotmail.com >> > <mailto:m.muruganan...@hotmail.com>> >> > Subject: Re: [GNC] On the loading screen, it gets stuck on "Unable to load >> > Finance::Quote." >> > >> > I don't have any folder called Strawberry on my C:\ Drive >> > >> > On Thu, 5 Dec 2024 at 18:38, Murugan Mariappan <m.muruganan...@hotmail.com >> > <mailto:m.muruganan...@hotmail.com><mailto:m.muruganan...@hotmail.com >> > <mailto:m.muruganan...@hotmail.com>>> wrote: >> > C:\Strawberry\perl\site\lib\Finance >> > >> > >> > >> > >> > >> > Saludos Cordiales >> > >> > >> > Murugan >> > >> > ________________________________ >> > From: James Lagan <jamesla...@gmail.com >> > <mailto:jamesla...@gmail.com><mailto:jamesla...@gmail.com >> > <mailto:jamesla...@gmail.com>>> >> > Sent: 05 December 2024 15:32 >> > To: Murugan Mariappan <m.muruganan...@hotmail.com >> > <mailto:m.muruganan...@hotmail.com><mailto:m.muruganan...@hotmail.com >> > <mailto:m.muruganan...@hotmail.com>>> >> > Subject: Re: [GNC] On the loading screen, it gets stuck on "Unable to load >> > Finance::Quote." >> > >> > Thank you for replying. >> > >> > Where is this folder located on Windows? >> > >> > Can't seem to find it easily. >> > >> > Many thanks, >> > >> > James >> > >> > On Thu, 5 Dec 2024 at 18:22, Murugan Mariappan <m.muruganan...@hotmail.com >> > <mailto:m.muruganan...@hotmail.com><mailto:m.muruganan...@hotmail.com >> > <mailto:m.muruganan...@hotmail.com>>> wrote: >> > Can you remove the finance folder from the quote install and try >> > installing again >> > >> > >> > >> > >> > >> > Saludos Cordiales >> > >> > >> > Murugan >> > >> > ________________________________ >> > From: gnucash-user >> > <gnucash-user-bounces+m.muruganandam=hotmail....@gnucash.org >> > <mailto:hotmail....@gnucash.org><mailto:hotmail....@gnucash.org >> > <mailto:hotmail....@gnucash.org>>> on behalf of James Lagan >> > <jamesla...@gmail.com >> > <mailto:jamesla...@gmail.com><mailto:jamesla...@gmail.com >> > <mailto:jamesla...@gmail.com>>> >> > Sent: 05 December 2024 14:47 >> > To: gnucash-user@gnucash.org >> > <mailto:gnucash-user@gnucash.org><mailto:gnucash-user@gnucash.org >> > <mailto:gnucash-user@gnucash.org>> <gnucash-user@gnucash.org >> > <mailto:gnucash-user@gnucash.org><mailto:gnucash-user@gnucash.org >> > <mailto:gnucash-user@gnucash.org>>> >> > Subject: [GNC] On the loading screen, it gets stuck on "Unable to load >> > Finance::Quote." >> > >> > Dear GNUCash mailing list, >> > >> > I've been using GNUCash on Windows for years without any problems. >> > >> > I recently upgraded to the current version 5.9 and it has been fine. >> > >> > However, for no clear reason I can identify, it now doesn't load >> > >> > On the loading screen, it gets stuck on "Unable to load Finance::Quote." >> > >> > Any ideas about what might be wrong? >> > >> > Many thanks, >> > >> > James >> > _______________________________________________ >> > gnucash-user mailing list >> > gnucash-user@gnucash.org >> > <mailto:gnucash-user@gnucash.org><mailto:gnucash-user@gnucash.org >> > <mailto:gnucash-user@gnucash.org>> >> > To update your subscription preferences or to unsubscribe: >> > https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.gnucash.org%2Fmailman%2Flistinfo%2Fgnucash-user&data=05%7C02%7C%7Cca4df774b9514d2da6c108dd15551d91%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638690177524411786%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=xyFlbLSxDaU5OAN%2BPvkfGIw%2BcvgTMBRw8NOLy%2FxbmuY%3D&reserved=0<https://lists.gnucash.org/mailman/listinfo/gnucash-user> >> > ----- >> > Please remember to CC this list on all your replies. >> > You can do this by using Reply-To-List or Reply-All. >> > _______________________________________________ >> > gnucash-user mailing list >> > gnucash-user@gnucash.org <mailto:gnucash-user@gnucash.org> >> > To update your subscription preferences or to unsubscribe: >> > https://lists.gnucash.org/mailman/listinfo/gnucash-user >> > ----- >> > Please remember to CC this list on all your replies. >> > You can do this by using Reply-To-List or Reply-All. >> _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. 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