Story: I bought some items locally in September. I returned a portion of them in November and the vendor was willing to issue a refund for the items I decided I did not need. The refund was made to my credit card.

I tried to use a "Credit Note", but could not figure out how to make it work. Is is just the same as an invoice, except that it automatically puts the amount in the "Refund" field? What other differences are there?

When I checked my vendor report for that vendor, I had mismatches and amounts in the aging columns.

Therefore I just deleted the "Credit Note" and input the return/refund as if it were a bill (invoice from vendor). I put in negative amounts. Worked fine. I clicked "Pay" and "paid" the negative amount to the credit card. Everything looks correct to me.

Is there a reason why this methodology is not good? Any other advice?

Thank you!

--
Eric Chapman
GnuCash 5.4 on MacOS 14.1 Sonoma running on an Apple M3 Max computer.

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