David, You need to create the log.conf file manually first on your Mac
to enable tracing. Please see this thread for details
(https://lists.gnucash.org/pipermail/gnucash-user/2023-September/108759.html).
Are you using the default sqlite as the GC database? The error message
of "procedure value out of range" you posted indicates this might be a
database problem. If you are on a Mac, your can just run /sqlite3
your_db.gnucash /to see if this would spit out any errors. Once you are
in the sqlite shell, run the /analyze/ command to check the table/index
consistency.
Good luck! -- JC
On 9/24/23 8:25 AM, (Alan) David Smith wrote:
I have tried this. Thank you very much for your help but there is still no
trace file visible anywhere.
May be version 5.4 will work on my Apple when available, otherwise it looks as
though GNUCash has permanently stopped working on my apple computer.
Regards,
David
On 17/09/2023, 17:13, "(Alan) David Smith"<smit...@smith54.karoo.co.uk> wrote:
There is still no trace file. But you now have crash report.
On 17/09/2023, 15:13, "gnucash-user on behalf of Ken Farley"<gnucash-user-bounces+smith54=smith54.karoo.co...@gnucash.org on
behalf of farle...@gmail.com> wrote:
I think you might be missing some of the steps you were asked to
perform, so here they are:
(1) Run Gnucash while telling it to save a trace file. This file lists
all the actions of the program. This is done with the command (on
MacOS):
/Applications/Gnucash.app/Contents/MacOS/Gnucash --debug
This will run Gnucash, presumably until it crashes, while writing a
trace file in the directory specified by the environment variable
TMPDIR
on your system.
(2) To make the trace file more accessible, you copy it to your user
directory. To be sure it's in this location, perform the following two
commands:
cd
cp $TMPDIR/gnucash.trace .
(3) Now that you have this tracefile, you want to provide it to the
folks on the mailing list who can interpret such things. Since it's
likely a very long file, it is not a good idea to copy and paste it's
contents into a message. Instead, when you reply to the mailing list,
you attach the file to the message, usually by dragging and dropping
the
file in Outlook, or using the "Attach File" button, etc.
Hopefully, if you do these things, someone will be able to figure out
where your installation is going wrong.
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